Company Description
Elite Bridal is the largest bridal store in Champaign, IL, offering a wide selection of wedding gowns, bridesmaids dresses, mothers' attire, flower girl dresses, veils, and jewelry. The boutique focuses on delivering a personalized and memorable experience for each guest, helping wedding parties find styles that match their vision and budget. Team members work in a service-oriented environment that values attention to detail, product knowledge, and a passion for special-occasion fashion. As the business continues to grow, Elite Bridal offers opportunities to develop retail leadership skills and contribute to a high-impact milestone in customers' lives.
Role Description
The Flagship Store Manager is a full-time, on-site role located in Castleford, responsible for overseeing the daily operations of Elite Bridal's flagship location. This position manages the store team, including scheduling, coaching, and performance oversight, to ensure outstanding customer service and sales results. The manager leads floor operations, monitors visual merchandising standards, and ensures that inventory is organized, well-presented, and accurately tracked. Day-to-day tasks include supporting bridal consultations, resolving guest concerns, coordinating special orders and fittings, and maintaining a clean, welcoming environment. The role also involves meeting sales targets, analyzing store metrics, implementing promotional activities, and collaborating with leadership on process improvements and local marketing initiatives.
Qualifications
- Proven retail or hospitality management experience with responsibility for staff supervision, scheduling, and performance management.
- Strong customer service and sales skills, with the ability to guide clients through high-touch, appointment-based experiences and close sales ethically and effectively.
- Experience with store operations, including inventory management, point-of-sale systems, cash handling, and basic reporting on key performance metrics.
- Excellent communication, interpersonal, and conflict-resolution skills to work with diverse clients, team members, and external partners.
- Strong organizational and time-management abilities, with attention to detail in merchandising, store presentation, and appointment coordination.
- Interest in fashion or bridal wear; previous experience in bridal, formalwear, or specialty retail is a plus.
- Ability to work on-site in Wakefield, including weekends and peak bridal seasons, as part of a flexible schedule.
- High school diploma or equivalent required; post-secondary education in business, retail management, or related fields is an advantage.
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