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- Tasks: Lead a dynamic team in luxury retail, driving sales and building client relationships.
- Company: Join an exclusive luxury retail brand in Manchester, known for high-end fashion and exceptional service.
- Benefits: Enjoy a competitive package with OTE up to £50,000 and opportunities for personal growth.
- Why this job: Be part of a vibrant culture, showcasing coveted pieces and making lasting connections with clients.
- Qualifications: Passion for fashion, strong communication skills, and experience in retail or customer service preferred.
- Other info: Opportunity to train and mentor team members while representing a prestigious brand.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about high-end fashion, exceptional service, and cultivating long-term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry. The Supervisor is responsible for driving sales by curating client relationships, exceeding goals, and leading by example. Through product knowledge, elevated operational responsibilities, and inventory management acumen, the Supervisor creates an exceptional and unique experience for both the internal and external client supporting our brand.
- Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures.
- Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements.
- Assist and follow up with Clients on special orders, repairs, and custom requests.
- Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news.
- Maintain visual integrity of the Store, by conducting regular floor walk-throughs to review and ensure all product merchandising standards have been met.
- Be a positive role model representing the brand at all times.
- Participate in the training of all staff through one-on-one training sessions as well as assisting in conducting store meetings to communicate store updates and company initiatives.
Supervisor employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the luxury retail market in Manchester. Understanding the key players, current trends, and customer preferences will help you stand out during interviews and demonstrate your passion for high-end fashion.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or connect with people on platforms like LinkedIn to gain insights and potentially get referrals that could lead to an interview.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience where you trained or mentored others. Highlighting your ability to lead by example will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss how you would enhance client relationships. Think of specific strategies you could implement to exceed sales goals and create memorable experiences for customers, as this is crucial for the Supervisor role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor in luxury retail. Highlight your passion for high-end fashion and exceptional service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in luxury retail or supervisory roles. Emphasise your skills in client relationship management, sales achievements, and product knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the luxury retail environment. Mention specific examples of how you've driven sales and trained team members in previous roles.
Showcase Your Knowledge: In your application, demonstrate your understanding of the luxury retail market. Mention any relevant trends, brands, or products that you are knowledgeable about to show your commitment to staying informed.
How to prepare for a job interview at Elite Associates
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for high-end fashion and luxury retail during the interview. Share personal experiences or stories that highlight your passion for exceptional service and how it aligns with the brand's values.
✨Demonstrate Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've successfully trained or mentored team members in the past. Highlight your ability to motivate others and maintain high standards in a retail environment.
✨Know Your Product Inside Out
Research the brand and its products thoroughly before the interview. Be ready to discuss specific items, trends, and the overall market. This will show your commitment to product knowledge and your readiness to engage with clients effectively.
✨Prepare for Client Relationship Scenarios
Think of scenarios where you've built strong client relationships or resolved issues. Be prepared to discuss how you would handle special orders, repairs, or custom requests, showcasing your customer service skills and attention to detail.
