Senior Sales Advisor

Senior Sales Client Advisor (Luxury retail)

• Manchester
• Permanent
• Up to £32,000 + great bonus package

Join a globally recognized luxury brand known for exceptional craftsmanship, distinctive design, and a unique cultural edge. With a strong presence in fashion, art, and music, the brand offers a high-end, personalized experience for clients seeking something beyond the ordinary.

Are you passionate about high-end fashion, exceptional service, and cultivating long-term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry.

Key Responsibilities

Client Relationship Management

• Build and maintain long-term relationships with high-value clients through exceptional service and personalised clienteling.

Sales Performance

• Consistently meet and exceed individual and team sales targets. Leverage product knowledge and consultative selling techniques to drive revenue.

Product Expertise

• Demonstrate deep understanding of luxury products, materials, and brand heritage to educate and inspire clients.

Team Leadership Support

• Assist the store management in mentoring junior staff, fostering a team culture focused on performance and service excellence.

Operational Excellence

• Support day-to-day store operations, including inventory management, restocking, and ensuring visual merchandising meets brand standards.

Customer Service Excellence

• Provide a seamless and engaging experience before, during, and after purchase, including handling special requests and resolving concerns with professionalism.

Experience:

• Minimum 2–3 years in luxury or premium retail, preferably with high-end fashion, jewellery, or accessories.

Sales Skills:

• Strong commercial awareness and proven ability to drive sales in a KPI-driven environment.

Communication:

• Excellent interpersonal and communication skills; multilingualism is a plus.

Presentation:

• Impeccable grooming and presentation in line with a luxury retail environment.

Flexibility:

• Able to work flexible hours, including weekends and holidays, to meet the needs of the business.