Senior Client Advisor - Luxury MW and MTM brand

We are partnering with an internationally renowned luxury fashion house, celebrated for its heritage of Italian craftsmanship, timeless elegance, and exceptional tailoring expertise.

Located within one of the world's most prestigious luxury shopping destinations, this opportunity is suited to a highly accomplished luxury retail professional with a genuine passion for menswear, sartorial excellence, and client relationship management.

As a Senior Client Advisor, you will act as a brand ambassador, delivering an elevated and highly personalized experience to an international clientele.

You will leverage your expertise in luxury menswear and made-to-measure services to guide clients through every stage of their wardrobe journey, building long‑term relationships based on trust, discretion, and exceptional service.

This role requires a true specialist in luxury menswear with extensive knowledge of tailoring, fabrication, garment construction, and bespoke client consultation.

Key Responsibilities

• Deliver world‑class client experiences through personalized styling, wardrobe building, and relationship management.
• Develop and maintain a loyal portfolio of high-net-worth and ultra-high-net-worth clients.
• Drive sales performance through proactive client outreach, appointments, private shopping experiences, and clienteling initiatives.
• Conduct comprehensive made‑to‑measure consultations, accurately taking measurements and advising on fit, silhouette, and garment construction.
• Act as a trusted style advisor, providing expert recommendations across tailoring, formal‑wear, smart casual, and luxury wardrobe solutions.
• Collaborate closely with atelier and production teams to ensure flawless execution of bespoke and made‑to‑measure orders.
• Maintain an in-depth understanding of seasonal collections, fabrication innovations, and tailoring techniques.
• Support and mentor colleagues by sharing technical product knowledge and best practices in luxury client engagement.
• Represent the values of craftsmanship, excellence, discretion, and service at all times.
• Candidate Profile

Minimum 7 years' experience within luxury menswear retail .

• Proven expertise in Made‑to‑Measure (MTM) and/or Bespoke tailoring environments.
• Strong track record working with discerning international clientele and cultivating long‑term client relationships.
• Demonstrated success in achieving and exceeding luxury sales targets.

The ideal candidate will possess an exceptional understanding of

• Tailoring construction methods
• Fabric composition and performance characteristics, including wool, cashmere, silk, linen, cotton, vicuña, mohair, alpaca, and luxury blends.
• Fabric weights and seasonality, with the ability to advise clients on appropriate cloth selections for climate, occasion, and wearability.
• Super number classifications (Super 110s, 130s, 150s, etc.) and their impact on handle, durability, drape, and performance.
• Stretch technologies, natural elasticity, recovery properties, and fabric resilience.
• Weaving techniques and finishes
• Garment fit analysis, and silhouette recommendations.
• Jacket and trouser alterations, pattern adjustments, and fitting corrections.
• The complete made‑to‑measure journey, from consultation and measurement taking through fittings and final delivery.

You must have a valid VISA/Right to work in the UK to apply to this role.

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