Retail Sales Manager

Retail Sales Manager

London Full-Time 28800 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the sales team, enhance client experiences, and drive store performance.
  • Company: Join a luxury womenswear boutique known for its curated selection and personalised service.
  • Benefits: Enjoy competitive pay, commission opportunities, and a chance to grow your career.
  • Why this job: Be part of a dynamic team, make an impact, and work with fashion-savvy clients.
  • Qualifications: Experience in luxury retail, strong sales skills, and a passion for fashion are essential.
  • Other info: This is a full-time role with opportunities for leadership and team development.

The predicted salary is between 28800 - 42000 ÂŁ per year.

6 days ago Be among the first 25 applicants

This range is provided by Elite Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Job Title: Deputy Sales Manager – Multi-Brand Luxury Womenswear

Location: London

Salary: Competitive, with commission

About Us:

My client offers a hand-picked edit of luxury womenswear brands, bringing together established fashion houses and emerging designers under one roof. Known for their personalised approach and expert styling, this brand prides themselves on creating an exceptional experience for every client. I am now looking for a commercially driven Deputy Sales Manager to help elevate store performance and support in leading the team to success.

The Role:

As Deputy Sales Manager, you’ll act as a key sales leader within the boutique – supporting the Boutique Manager in driving commercial results, enhancing the client journey, and inspiring the team on the shop floor. You’ll play a hands-on role in styling, clienteling, and building loyalty, while helping implement strategies that grow sales and team performance.

Key Responsibilities:

  • Support the Boutique Manager in leading day-to-day sales activity and performance
  • Lead by example in delivering exceptional service, styling, and clienteling – setting the tone for the team
  • Maximise key sales KPIs such as conversion, UPT, ATV and client retention
  • Mentor and motivate the team to exceed individual and store targets through coaching and feedback
  • Maintain expert knowledge of all brands and collections, sharing insights to support the team’s product confidence
  • Ensure high standards of store presentation, product flow, and visual merchandising
  • Support with key operational tasks including stock management, delivery handling, and CRM updates
  • Step up in the manager’s absence, ensuring continuity in leadership and client experience

What We’re Looking For:

  • Experience in a luxury or premium retail environment, ideally within a multi-brand setting
  • Strong sales track record and understanding of KPIs
  • Knowledge and experience with clientelling – own client book a plus!
  • Passionate about fashion, styling, and delivering a bespoke client experience
  • A confident, approachable leader who leads from the shop floor
  • High attention to detail with a proactive, solutions-focused attitude
  • Naturally collaborative, positive, and energised by team success
  • Previous experience managing teams and supporting with training and development

Why Join Us?

You’ll join a boutique with a loyal and fashion-savvy client base, representing a beautifully curated selection of brands. As a key part of the leadership team, you’ll be empowered to make an impact, grow your career, and shape the boutique\’s continued success.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Customer Service, Sales, and Management

  • Industries

    Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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Retail Sales Manager employer: Elite Associates

Join a dynamic and fashion-forward boutique in London, where your passion for luxury womenswear will be celebrated. As a Deputy Sales Manager, you'll thrive in a supportive environment that prioritises personal growth, teamwork, and exceptional client experiences. With a focus on mentorship and leadership, this role offers the unique opportunity to shape the boutique's success while enjoying a competitive salary and commission structure.
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Contact Detail:

Elite Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Manager

✨Tip Number 1

Familiarise yourself with the luxury womenswear brands that the boutique carries. Understanding their unique selling points and current collections will not only impress during interviews but also show your genuine interest in the role.

✨Tip Number 2

Prepare to discuss your previous sales achievements in detail, especially focusing on KPIs like conversion rates and client retention. Being able to quantify your success will demonstrate your capability to drive results in this new role.

✨Tip Number 3

Showcase your leadership style by sharing examples of how you've motivated and developed teams in the past. Highlighting your ability to inspire others will resonate well with the hiring team looking for a confident leader.

✨Tip Number 4

Network within the luxury retail community, either online or at events. Building connections can provide valuable insights into the company culture and may even lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Retail Sales Manager

Luxury Retail Experience
Sales Performance Management
Clienteling Expertise
Strong Understanding of KPIs
Team Leadership
Coaching and Mentoring Skills
Visual Merchandising
Stock Management
Exceptional Customer Service
Fashion Knowledge
Proactive Problem-Solving
Attention to Detail
Collaboration Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury retail environments, focusing on your sales achievements and understanding of KPIs. Use specific examples to demonstrate your success in clienteling and team leadership.

Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and styling. Mention how your previous experiences align with the responsibilities of the Deputy Sales Manager role, particularly in enhancing client experiences and driving sales.

Showcase Your Leadership Skills: Emphasise your ability to mentor and motivate teams. Provide examples of how you've successfully led a team in a retail setting, focusing on your approach to coaching and achieving sales targets.

Highlight Your Product Knowledge: Demonstrate your knowledge of luxury womenswear brands and collections. Mention any relevant experience you have with visual merchandising and maintaining high store presentation standards, as this is crucial for the role.

How to prepare for a job interview at Elite Associates

✨Showcase Your Sales Achievements

Be prepared to discuss your previous sales experiences and how you've met or exceeded KPIs. Use specific examples that highlight your ability to drive sales and enhance client relationships.

✨Demonstrate Your Passion for Fashion

Express your enthusiasm for luxury womenswear and styling. Familiarise yourself with the brands the boutique carries and be ready to share your insights on current fashion trends and how they can influence sales.

✨Emphasise Team Leadership Skills

Highlight your experience in mentoring and motivating teams. Discuss how you’ve successfully led by example in previous roles, particularly in delivering exceptional customer service and achieving team targets.

✨Prepare for Clienteling Questions

Since clienteling is a key aspect of the role, be ready to talk about your approach to building and maintaining client relationships. Share any strategies you've used to create loyalty and enhance the client journey.

Retail Sales Manager
Elite Associates
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  • Retail Sales Manager

    London
    Full-Time
    28800 - 42000 ÂŁ / year (est.)

    Application deadline: 2027-08-09

  • E

    Elite Associates

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