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- Tasks: Lead a retail sales team to smash targets and deliver top-notch customer service.
- Company: Join a dynamic beauty retail brand with a focus on growth and teamwork.
- Benefits: Competitive pay, career development, and a fun work environment.
- Why this job: Make a real impact by building customer relationships and leading a passionate team.
- Qualifications: Experience in retail or beauty management with strong sales and leadership skills.
- Other info: Exciting opportunities for personal growth and professional development await you!
The predicted salary is between 28800 - 43200 £ per year.
Lead a retail sales team to achieve strong results, deliver excellent customer service, and grow business through product knowledge, customer relationships, and in-store activity.
Key Responsibilities
- Drive team sales to meet or exceed targets
- Actively sell products and increase average spend
- Manage budgets, stock orders, and sales performance
- Plan and support in-store promotions and events
Team Leadership
- Coach, motivate, and develop team members
- Identify training needs and support performance improvement
- Manage daily operations, rotas, and administration
Customer Experience
- Deliver personalised consultations and product demonstrations
- Build strong customer relationships and encourage repeat business
- Attract new customers through proactive engagement
- Maintain customer records in line with data protection standards
Operations & Standards
- Monitor stock levels and maintain visual merchandising
- Ensure company policies and store procedures are followed
- Work closely with store management and senior leadership
Key Requirements
- Proven experience in retail or beauty management
- Strong sales skills and results-driven mindset
- Confident communicator with excellent customer service skills
- Ability to lead, train, and motivate a team
- Professional, organised, and customer-focused
If you feel you have the skills and experience to join the team, please reach out to me on nicci@eliteassociates.com
Counter Manager in Norwich employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Counter Manager role. Highlight your sales achievements and how you've led teams to success in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Counter Manager in Norwich
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales achievements. We want to see how you've driven results in the past, so share specific examples of how you met or exceeded targets.
Personalise Your Approach: Tailor your application to reflect our focus on customer experience. Talk about how you've built strong relationships with customers and delivered personalised service. This will show us that you understand what it takes to attract and retain customers.
Team Leadership Matters: Since this role involves leading a team, don’t forget to mention your leadership style. Share experiences where you've coached or motivated team members, and how you’ve identified training needs to help them improve.
Keep It Professional: Make sure your application is well-organised and free from errors. A professional presentation reflects your attention to detail, which is crucial for managing operations and maintaining standards in our store.
How to prepare for a job interview at Elite Associates
✨Know Your Products Inside Out
As a Counter Manager, you'll need to demonstrate strong product knowledge. Make sure you research the products you'll be selling and understand their features and benefits. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales achievements and how you've driven results in past roles. Use specific examples to illustrate how you met or exceeded targets, as this will highlight your results-driven mindset that the company is looking for.
✨Demonstrate Leadership Qualities
Think about times when you've coached or motivated team members. Be ready to share these experiences during the interview, as showcasing your ability to lead and develop a team will be crucial for this position.
✨Engage with Customer Experience
Since building strong customer relationships is key, prepare to discuss how you've delivered excellent customer service in the past. Share examples of how you've personalised consultations or encouraged repeat business, as this will align perfectly with the company's focus on customer experience.
