At a Glance
- Tasks: Promote luxury skincare products and deliver personalised customer experiences.
- Company: Join a prestigious luxury skincare brand known for high-performance formulations.
- Benefits: Enjoy flexible part-time hours and the chance to work in a vibrant retail environment.
- Why this job: Be part of an exciting brand launch and build lasting relationships with clients.
- Qualifications: Passionate about skincare, confident in sales, and well-presented.
- Other info: Opportunity to participate in exclusive in-store events and enhance your beauty expertise.
The predicted salary is between 24000 - 36000 Β£ per year.
Job Title: Beauty Consultant β Luxury Skincare, Part- time 30h Role
Mission
As a Beauty Consultant for a luxury skincare brand, reporting to the Counter Manager, you will act as a brand ambassador, delivering an exceptional and personalised customer experience. You will be responsible for achieving sales targets while upholding the brandβs image and values. Through expert product knowledge and high standards of service, you will drive customer engagement, build lasting relationships, and contribute to the overall success of the counter or retail space.
About the brand
Our client is a luxury skincare brand known for its high-performance formulations and premium. With a strong presence in the beauty industry, the brand offers solutions that target common skincare concerns, combining innovation with elegance. This opportunity forms part of a prestigious launch in a leading UK department store.
Main Responsibilities
Sales
- Actively promote and sell skincare products while delivering a luxury service.
- Consistently achieve or exceed personal sales targets, including average unit sale and average pound sale.
- Cross-sell and up-sell effectively across the product range.
- Organise and participate in in-store events and promotional activities.
- Complete all necessary administrative tasks promptly and accurately.
- Engage clients through brand storytelling and detailed product education.
- Tailor recommendations to each clientβs individual needs to maximise every sales opportunity.
Service
- Maintain strong product knowledge to confidently make personalised recommendations.
- Conduct skincare consultations and product demonstrations to enhance the customer experience.
- Achieve CRM registration and service targets
- Actively recruit new clients through traffic stopping and excellent service.
- Build and nurture relationships to encourage client loyalty and repeat business.
- Ensure accurate client data capture in compliance with GDPR through CRM tools.
- Educate clients on the product benefits and how to incorporate them into their routines.
General duties
- Monitor and report stock levels, ensuring sufficient inventory.
- Maintain visual merchandising in line with brand guidelines.
- Complete operational and administrative duties as assigned.
- Represent the brand professionally at all times.
- Comply with company and store procedures.
- Build positive working relationships with department store teams.
- Perform additional duties as directed by management.
Key Relationships:
- Internal: Counter team, Area Managers, Head Office
- External: Clients, Department Store Staff and Management
Personal specification
To succeed in this role, you will be:
- Customer-centric β Passionate about delivering an exceptional, personalised experience.
- Results-oriented β Motivated to exceed targets and drive business growth.
- Confident and engaging β Comfortable initiating conversations and making expert product recommendations.
- Knowledgeable β Skilled in skincare consultations and application techniques.
- Well-presented β Immaculate grooming that reflects the luxury brand image.
Luxury Beauty Consultant employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Luxury Beauty Consultant
β¨Tip Number 1
Familiarise yourself with the luxury skincare brand's product range and unique selling points. This knowledge will not only help you in conversations with potential clients but also demonstrate your genuine interest in the brand during interviews.
β¨Tip Number 2
Practice your customer engagement skills by role-playing different scenarios. This will prepare you for delivering exceptional service and personalising recommendations, which are key aspects of the Beauty Consultant role.
β¨Tip Number 3
Network with current employees or professionals in the luxury beauty industry. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
β¨Tip Number 4
Stay updated on the latest trends in skincare and beauty. Being knowledgeable about current innovations and customer preferences will allow you to engage clients effectively and position yourself as a trusted advisor.
We think you need these skills to ace Luxury Beauty Consultant
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with the luxury skincare brand's values, product range, and customer service standards. This knowledge will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: Emphasise any previous experience in beauty or retail, particularly in luxury settings. Showcase your ability to meet sales targets and provide exceptional customer service in your CV and cover letter.
Showcase Your Passion: In your application, convey your enthusiasm for skincare and beauty. Share personal anecdotes or experiences that demonstrate your passion for delivering a personalised customer experience.
Tailor Your Application: Customise your CV and cover letter to reflect the specific responsibilities and skills mentioned in the job description. Use keywords from the listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at Elite Associates
β¨Showcase Your Passion for Skincare
Make sure to express your enthusiasm for luxury skincare products during the interview. Share personal experiences or stories that highlight your passion and knowledge about skincare, as this will resonate with the brand's values.
β¨Demonstrate Sales Acumen
Prepare examples of how you've successfully achieved sales targets in previous roles. Be ready to discuss specific strategies you used for cross-selling and up-selling, as this is crucial for the Beauty Consultant position.
β¨Engage with Brand Storytelling
Familiarise yourself with the brand's history and product offerings. During the interview, practice weaving brand storytelling into your responses, showcasing how you would engage clients and enhance their shopping experience.
β¨Exude Professionalism and Presentation
Since this role represents a luxury brand, ensure you present yourself impeccably. Dress in a way that reflects the brand's image and maintain a confident and engaging demeanour throughout the interview.