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For Companies At a Glance
- Tasks: Deliver luxury skincare consultations and achieve sales targets while providing exceptional customer service.
- Company: Join a prestigious luxury skincare brand known for high-performance products and elegance.
- Benefits: Enjoy flexible part-time hours, employee discounts, and opportunities for personal growth.
- Why this job: Be part of an exciting brand launch and build lasting relationships in the beauty industry.
- Qualifications: Passionate about skincare, confident in sales, and well-presented with excellent communication skills.
- Other info: This role is perfect for those looking to make an impact in a dynamic retail environment.
Job Description
Job Title: Beauty Consultant – Luxury Skincare, Part- time 30h Role
Mission
As a Beauty Consultant for a luxury skincare brand, reporting to the Counter Manager, you will act as a brand ambassador, delivering an exceptional and personalised customer experience. You will be responsible for achieving sales targets while upholding the brand’s image and values. Through expert product knowledge and high standards of service, you will drive customer engagement, build lasting relationships, and contribute to the overall success of the counter or retail space.
About the brand
Our client is a luxury skincare brand known for its high-performance formulations and premium. With a strong presence in the beauty industry, the brand offers solutions that target common skincare concerns, combining innovation with elegance. This opportunity forms part of a prestigious launch in a leading UK department store.
Main Responsibilities
Sales
- Actively promote and sell skincare products while delivering a luxury service.
- Consistently achieve or exceed personal sales targets, including average unit sale and average pound sale.
- Cross-sell and up-sell effectively across the product range.
- Organise and participate in in-store events and promotional activities.
- Complete all necessary administrative tasks promptly and accurately.
- Engage clients through brand storytelling and detailed product education.
- Tailor recommendations to each client’s individual needs to maximise every sales opportunity.
Service
- Maintain strong product knowledge to confidently make personalised recommendations.
- Conduct skincare consultations and product demonstrations to enhance the customer experience.
- Achieve CRM registration and service targets
- Actively recruit new clients through traffic stopping and excellent service.
- Build and nurture relationships to encourage client loyalty and repeat business.
- Ensure accurate client data capture in compliance with GDPR through CRM tools.
- Educate clients on the product benefits and how to incorporate them into their routines.
General duties
- Monitor and report stock levels, ensuring sufficient inventory.
- Maintain visual merchandising in line with brand guidelines.
- Complete operational and administrative duties as assigned.
- Represent the brand professionally at all times.
- Comply with company and store procedures.
- Build positive working relationships with department store teams.
- Perform additional duties as directed by management.
Key Relationships:
- Internal: Counter team, Area Managers, Head Office
- External: Clients, Department Store Staff and Management
Personal specification
To succeed in this role, you will be:
- Customer-centric – Passionate about delivering an exceptional, personalised experience.
- Results-oriented – Motivated to exceed targets and drive business growth.
- Confident and engaging – Comfortable initiating conversations and making expert product recommendations.
- Knowledgeable – Skilled in skincare consultations and application techniques.
- Well-presented – Immaculate grooming that reflects the luxury brand image.
Luxury Beauty Consultant employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Beauty Consultant
✨Tip Number 1
Familiarise yourself with the luxury skincare brand's product range and unique selling points. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the brand during interviews.
✨Tip Number 2
Practice your customer engagement skills by role-playing scenarios with friends or family. This will prepare you to confidently initiate conversations and provide personalised recommendations, which are key aspects of the role.
✨Tip Number 3
Network with current or former employees of the brand on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry, particularly in luxury skincare. Being knowledgeable about current trends will allow you to engage clients more effectively and position yourself as a trusted advisor.
We think you need these skills to ace Luxury Beauty Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or beauty consultancy. Emphasise any sales achievements and customer service skills that align with the role of a Beauty Consultant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and luxury brands. Mention specific experiences where you delivered exceptional customer service or achieved sales targets, demonstrating how you can contribute to the brand's success.
Showcase Product Knowledge: In your application, mention any knowledge you have about skincare products and trends. This could include specific brands you’ve worked with or training you’ve received, which will show your commitment to the role.
Highlight Customer Engagement Skills: Discuss your ability to build relationships with clients and provide personalised recommendations. Use examples from previous roles where you successfully engaged customers and encouraged loyalty.
How to prepare for a job interview at Elite Associates
✨Showcase Your Passion for Skincare
Make sure to express your genuine enthusiasm for luxury skincare products during the interview. Share personal experiences or stories that highlight your passion and knowledge about skincare, as this will resonate well with the brand's values.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales experiences and how you achieved targets. Be ready to provide specific examples of how you've successfully cross-sold or up-sold products in the past, as this role heavily focuses on driving sales.
✨Emphasise Customer Engagement Skills
Highlight your ability to build relationships with clients. Discuss techniques you've used to create personalised experiences and how you've engaged customers through storytelling and product education, which are key aspects of this role.
✨Dress to Impress
Since this is a luxury brand, your appearance matters. Dress impeccably for the interview to reflect the brand's image. This not only shows your understanding of the brand but also demonstrates your commitment to maintaining high standards of presentation.
