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For Companies At a Glance
- Tasks: Lead a team, drive sales, and create exceptional client experiences.
- Company: Join a globally recognised luxury brand known for its unique cultural edge.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a brand that values quality, individuality, and authenticity in every interaction.
- Qualifications: 2 years of sales experience, preferably in luxury retail, with strong leadership skills.
- Other info: Flexible availability required, including nights, weekends, and holidays.
The predicted salary is between 28800 - 43200 £ per year.
Join a globally recognized luxury brand known for exceptional craftsmanship, distinctive design, and a unique cultural edge. With a strong presence in fashion, art, and music, the brand offers a high-end, personalized experience for clients seeking something beyond the ordinary.
This individual will support store operations, assist in leading a team, and help deliver a client experience that reflects the brand’s values of quality, individuality, and authenticity. The Keyholder is responsible for driving sales by curating client relationships, exceeding goals and leading by example. Through product knowledge and elevated operational capabilities, the Keyholder creates an exceptional and unique experience for both the internal and external client supporting our brand.
Role- Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures
- Manage Client and Staff needs in absence of another member of management to include opening and closing of the Store
- Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements
- Assist and follow up with Clients on special orders, repairs, and custom requests
- Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news
- Process transactions through the POS and/or other systems to service Clients inclusive of a proficient knowledge of conducting Management POS functions
- Be a positive role model representing the brand at all times
- Build and maintain good working relationships with Management Team, Peers, and other Chrome Hearts Store Teams
- Adhere to all retail policies and procedures
- Follow all health and safety guidelines
- Recommended minimum of 2 years of Sales experience to include running the salesfloor, luxury retail preferred
- Possess leadership skills, training abilities and organization
- Strong drive for results; goal oriented
- Excellent interpersonal skills and the ability to communicate effectively, both verbally and written
- Flexible availability to include working some nights, weekends, and holidays
Keyholder employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder
✨Tip Number 1
Familiarise yourself with the luxury brand's history and values. Understanding their unique cultural edge will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your sales experience by preparing specific examples of how you've exceeded sales goals in previous roles. Be ready to discuss your approach to building client relationships and how it aligns with the brand's focus on quality and individuality.
✨Tip Number 3
Highlight your leadership skills by sharing instances where you've trained or mentored team members. This will demonstrate your ability to lead by example, which is crucial for the Keyholder role.
✨Tip Number 4
Prepare to discuss your knowledge of luxury retail trends and product offerings. Being well-informed will not only impress the interviewers but also show that you're committed to providing an exceptional client experience.
We think you need these skills to ace Keyholder
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury brand's values, culture, and product offerings. This knowledge will help you tailor your application to reflect how you align with their ethos of quality, individuality, and authenticity.
Highlight Relevant Experience: Emphasise your sales experience, particularly in luxury retail. Provide specific examples of how you've driven sales, built client relationships, and led teams in previous roles to demonstrate your suitability for the Keyholder position.
Showcase Leadership Skills: Detail any leadership or training experiences you have. Mention instances where you've successfully managed a team or trained colleagues, as this is crucial for the Keyholder role.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job description. Use it to express your passion for the brand and your commitment to delivering an exceptional client experience.
How to prepare for a job interview at Elite Associates
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in luxury retail. Be prepared to discuss specific examples of how you've driven sales and built client relationships in the past.
✨Demonstrate Leadership Skills
As a Keyholder, you'll need to lead by example. Share instances where you've trained or mentored team members, and explain how you handle team dynamics and motivate others.
✨Know the Brand Inside Out
Research the brand thoroughly before the interview. Understand its values, product offerings, and recent news. This will help you demonstrate your passion for the brand and your ability to represent it effectively.
✨Prepare for Client Scenarios
Think about potential client interactions you might face in the role. Prepare to discuss how you would handle special orders, repairs, or custom requests, showcasing your problem-solving skills and customer service approach.
