Concession Manager

Concession Manager

Full-Time 40000 - 52000 £ / year (est.) No working from home possible
Elite Associates

At a Glance

  • Tasks: Lead a luxury fashion boutique, driving sales and inspiring your team.
  • Company: Join an iconic luxury fashion house with a refined aesthetic.
  • Benefits: Competitive salary up to £47,000 plus bonus, with OTE of £60k+.
  • Other info: Opportunity for career growth in a prestigious brand.
  • Why this job: Be part of a dynamic retail environment and make a real impact in luxury fashion.
  • Qualifications: Experience in retail management and a passion for luxury fashion.

The predicted salary is between 40000 - 52000 £ per year.

Concession Manager – Luxury Contemporary Fashion Brand

The Opportunity

An internationally recognised luxury contemporary fashion and lifestyle brand is seeking an experienced and commercially driven Manager to lead one of its flagship UK concessions.

Acting as the day-to-day leader of the business, this person will be responsible for delivering an elevated client experience, driving commercial performance, and building a high-performing team culture within one of the most high-profile retail destinations in the UK.

Known for blending luxury fashion and community-driven retail experiences, the brand has built a strong global following through its distinctive product offering, elevated environments, and highly curated partnerships.

This role requires someone who understands both modern fashion culture and luxury retail standards.

Although primarily based within the concession location, the successful candidate will also support the wider London retail network during key launches, events, activations, and business needs when required.

Key Responsibilities

  • Take full ownership of the day-to-day running of the concession business
  • Lead, motivate, and develop a small team, creating a strong performance culture with clear accountability
  • Drive commercial performance across all KPIs including sales, ATV, UPT, conversion, and client retention
  • Deliver a highly elevated and personalised client experience aligned with luxury service expectations
  • Build long-term relationships with local clients, VICs, personal shoppers, and key store stakeholders
  • Ensure the space consistently reflects the brand’s identity through exceptional standards of VM, styling, product presentation, and operational execution
  • Coach the team through regular feedback, performance management, and development conversations
  • Maintain strong operational control including stock management, reporting, rota planning, and compliance
  • Support and execute launches, activations, and collaborative events
  • Work closely with senior leadership across both the UK and global retail structure

Candidate Profile

  • Previous management experience within premium, luxury, or contemporary fashion retail
  • Strong understanding of both streetwear culture and luxury retail environments
  • Naturally confident leadership style with the ability to build respect, accountability, and team engagement
  • Commercially aware with a proven ability to drive sales performance and team results
  • Passionate about fashion, styling, product storytelling, and client experience
  • Able to balance a culturally connected presence with strong operational leadership
  • Experienced working within fast-paced, high-profile retail environments
  • Excellent communication and relationship-building skills

Why Join

This is a rare opportunity to lead a flagship location for one of the most respected names in fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits.

Apply now to take the next step in your luxury retail leadership career.

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Concession Manager employer: Elite Associates

As a Concession Manager at this iconic luxury fashion house in Central London, you will thrive in a vibrant and supportive work culture that values creativity and excellence. The company offers competitive salaries, performance bonuses, and ample opportunities for professional growth within the luxury retail sector, making it an ideal environment for passionate individuals looking to make a significant impact in their careers. With a commitment to employee development and a focus on delivering exceptional client experiences, this role provides a unique chance to be part of a prestigious brand that is continuously evolving.

Elite Associates

Contact Details:

Elite Associates Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Concession Manager

Tip Number 1

Network like a pro! Reach out to your connections in the fashion industry, attend events, and engage with professionals on LinkedIn. You never know who might have the inside scoop on a Concession Manager role or can put in a good word for you.

Tip Number 2

Show off your passion for luxury fashion during interviews. Share your insights on current trends and how they relate to the brand's aesthetic. This will demonstrate your enthusiasm and understanding of the market, making you a standout candidate.

Tip Number 3

Prepare for situational questions by thinking about your past experiences. Be ready to discuss how you've motivated teams, driven sales, and handled challenges in a retail environment. Real-life examples will make your answers more impactful.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.

We think you need these skills to ace Concession Manager

Leadership Skills
Sales Management
Team Development
Client Experience Management
Strategic Thinking
Operational Excellence
Retail Performance Analysis

Some tips for your application 🫡

Show Your Passion for Fashion:When writing your application, let your love for luxury fashion shine through. Share experiences that highlight your enthusiasm and understanding of the brand's aesthetic. We want to see how you connect with the world of premium womenswear!

Highlight Your Leadership Skills:As a Concession Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Use specific examples of how you've motivated teams and driven results in previous roles. We’re looking for someone who can inspire others!

Be Commercially Savvy:Demonstrate your commercial acumen by discussing how you've successfully driven sales in past positions. Include any strategies you've implemented that led to increased performance. We want to know how you think strategically about retail success!

Tailor Your Application:Make sure your application is tailored specifically for this role. Use keywords from the job description and align your skills with what we’re looking for. Remember, applying through our website is the best way to get noticed!

How to prepare for a job interview at Elite Associates

Know the Brand Inside Out

Before your interview, dive deep into the brand's history, values, and latest collections. Understanding their aesthetic and what sets them apart will show your genuine interest and help you connect with the interviewers.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved customer experiences. This will demonstrate your capability as a Concession Manager.

Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing underperformance or dealing with difficult customers. Practise your responses to these scenarios to showcase your problem-solving skills and strategic thinking.

Dress to Impress

As you're applying for a role in luxury fashion, your appearance matters. Dress in a way that reflects the brand's style while also being professional. This not only shows your understanding of the industry but also your commitment to the role.