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- Tasks: Lead daily operations of a luxury wellness and beauty destination in Central London.
- Company: Join a family-owned business known for innovation and excellence in beauty and wellness.
- Benefits: Enjoy a full-time role with opportunities for international training and personal growth.
- Why this job: Be part of an immersive experience that combines beauty, wellbeing, and luxury customer service.
- Qualifications: Seeking a leader with luxury beauty or spa experience and exceptional team management skills.
- Other info: This is a unique opportunity to create lasting client relationships in a serene environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a dynamic, service-obsessed leader to manage a luxury wellness and beauty destination in the heart of London. This is not just a store — it’s an immersive experience combining high-performance treatments, world-class skincare, and a boutique hospitality environment. If you’re passionate about beauty, wellbeing, and luxury customer service, this is a unique opportunity to lead something truly special.
The Role
As Business Manager, you’ll oversee the daily operations of a refined and serene flagship space, combining premium beauty retail with treatment services. You’ll lead a high-performing team of beauty experts and therapists, drive sales through clienteling and events, and ensure every guest receives a personalised, luxurious experience.
Key Responsibilities
- Lead and inspire a team to deliver exceptional client service and meet commercial goals
- Curate and execute in-store events and partnerships with neighbouring luxury businesses
- Uphold the highest standards of presentation, product knowledge, and wellbeing protocols
- Oversee daily operations including scheduling, stock management, reporting, and performance reviews
- Build strong, lasting client relationships with both local and international clientele
What We’re Looking For
- A commercially driven leader from a luxury beauty or spa environment
- Exceptional team management and coaching skills
- Strong business acumen with a passion for client experience
- Confident in skincare, wellness, and personalised selling
- Available for a short-term international training immersion (travel required)
This is a full-time, permanent role based in Central London. You’ll join a values-led, family-owned business known for its innovation, quality, and commitment to excellence.
Ready to lead something exceptional? Apply now to learn more.
Business Manager - Beauty & Wellness employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager - Beauty & Wellness
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty and wellness industry. Being knowledgeable about current treatments, products, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the luxury beauty sector. Attend industry events or join relevant online communities to connect with others who can provide insights or even referrals for the Business Manager role.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or improved client experiences. This will demonstrate your capability to inspire and lead a high-performing team.
✨Tip Number 4
Research the company’s values and mission. Understanding what makes us unique at StudySmarter will allow you to align your personal values with ours, making a compelling case for why you’re the right fit for the role.
We think you need these skills to ace Business Manager - Beauty & Wellness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury beauty or wellness environments. Emphasise your leadership skills, team management experience, and any specific achievements that demonstrate your ability to drive sales and enhance client experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and wellness. Discuss why you are drawn to this role and how your background aligns with the company's values and mission. Be sure to mention any experience with clienteling and event execution.
Showcase Your Knowledge: In your application, include specific examples of your knowledge in skincare and wellness. This could be through previous roles, certifications, or personal experiences that demonstrate your expertise and commitment to providing exceptional service.
Highlight Team Leadership: Discuss your approach to team management and coaching in your application. Provide examples of how you've inspired teams to achieve commercial goals and deliver outstanding client service, as this is crucial for the Business Manager role.
How to prepare for a job interview at Elite Associates
✨Show Your Passion for Beauty and Wellness
Make sure to express your genuine enthusiasm for the beauty and wellness industry. Share personal experiences or insights that highlight your passion, as this role requires a deep connection to the products and services offered.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to motivating staff, resolving conflicts, and driving sales through exceptional client service, as these are key responsibilities of the Business Manager.
✨Highlight Your Business Acumen
Be ready to discuss your understanding of commercial goals and how you’ve achieved them in previous roles. Mention specific strategies you've implemented to boost sales or improve client relationships, as this will show your capability in managing a luxury environment.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as managing a busy day or dealing with a dissatisfied client. Practising your responses will help you convey your problem-solving skills and ability to maintain high standards under pressure.
