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- Tasks: Deliver exceptional customer service and build lasting client relationships in luxury fashion.
- Company: Join a prestigious luxury fashion house known for innovative menswear and womenswear.
- Benefits: Enjoy a dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador, showcasing your passion for fashion while exceeding sales targets.
- Qualifications: Experience in luxury retail and proficiency in CRM systems are essential.
- Other info: Opportunity to assist with exclusive events and product launches.
The predicted salary is between 28800 - 43200 £ per year.
A distinguished luxury fashion house renowned for its meticulous tailoring and innovative approach to classic menswear and womenswear. The brand is celebrated for redefining modern suiting with its signature shrunken silhouettes, precise craftsmanship, and a strong emphasis on uniform-inspired design. Known for blending traditional aesthetics with avant-garde presentation, it consistently challenges conventions through theatrical runway shows and a distinct visual identity. Its collections are characterised by refined fabrics, precise proportions, and a cohesive design language that reflects both elegance and individuality, making it a standout presence in the global fashion landscape.
We are seeking an experienced and passionate Senior Client Advisor to join a dynamic team within a prestigious London department store. This is a unique opportunity to represent an esteemed luxury fashion house, delivering exceptional service and building lasting relationships with a discerning clientele.
- Provide an outstanding customer experience aligned with the brand’s values and service excellence.
- Act as a brand ambassador, offering expert styling advice and cultivating meaningful client relationships.
- Achieve and exceed individual and team sales targets.
- Lead by example, supporting junior team members and assisting in their development.
- Leverage CRM tools to develop clienteling strategies and ensure long-term client engagement.
- Assist with the organisation and execution of in-store events, product launches, and private appointments.
- Maintain exceptional product knowledge and stay informed on seasonal collections and trends.
Experience in a luxury retail environment, preferably in a senior or client-facing role. Results-driven with a keen understanding of luxury service standards. Proficient in using CRM systems and Microsoft Office. A team player with a proactive and flexible approach. If you have a passion for luxury fashion, a strong commercial mindset, and a genuine dedication to exceptional service, we would love to hear from you.
Assistant Sales Advisor employer: Elite Associates
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Sales Advisor
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding their unique approach to luxury fashion will help you articulate how your personal style and service philosophy align with theirs during any interactions.
✨Tip Number 2
Network within the luxury fashion community. Attend events, engage with professionals on platforms like LinkedIn, and connect with current employees of the brand to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to showcase your customer service skills in a practical setting. Think about scenarios where you've gone above and beyond for clients, as these examples will demonstrate your capability to deliver exceptional service.
✨Tip Number 4
Stay updated on current fashion trends and seasonal collections. Being knowledgeable about what’s in vogue will not only impress during interviews but also show your genuine passion for the industry.
We think you need these skills to ace Assistant Sales Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury fashion house's ethos, values, and recent collections. This knowledge will help you tailor your application to reflect your alignment with their brand identity.
Highlight Relevant Experience: Emphasise your experience in luxury retail, particularly in client-facing roles. Use specific examples to demonstrate how you've delivered exceptional service and achieved sales targets in previous positions.
Showcase Your Skills: Mention your proficiency with CRM systems and Microsoft Office, as well as your ability to develop client relationships. Highlight any experience you have in organising events or product launches, as this is relevant to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for luxury fashion and your understanding of the brand's unique approach. Make sure to convey your dedication to providing outstanding customer experiences and your enthusiasm for the role.
How to prepare for a job interview at Elite Associates
✨Showcase Your Passion for Fashion
Make sure to express your genuine enthusiasm for luxury fashion during the interview. Share specific examples of how you stay updated on trends and collections, as this will demonstrate your commitment to the brand's values.
✨Emphasise Customer Experience
Prepare to discuss your previous experiences in delivering exceptional customer service. Highlight instances where you went above and beyond to create memorable experiences for clients, as this aligns with the brand's focus on service excellence.
✨Demonstrate Team Leadership Skills
Since the role involves supporting junior team members, be ready to share examples of how you've led or mentored others in a retail environment. This will show your capability to foster a collaborative team atmosphere.
✨Familiarise Yourself with CRM Tools
As the position requires leveraging CRM systems, make sure you understand how these tools can enhance client relationships. Be prepared to discuss any relevant experience you have with CRM software and how it has helped you engage clients effectively.
