Sales Associate | Luxury Fashion | Selfridges London
Are you passionate about contemporary luxury fashion and creating a genuinely personal client experience?
I’m working with an established British luxury fashion house looking for an experienced Sales Associate to join their team within Selfridges London.
This is a brilliant opportunity for someone who loves being on the shop floor, enjoys styling and outfit building, and knows how to turn great service into long-term client relationships and strong commercial results.
The Role
You’ll be joining a close-knit team within one of London’s most iconic department stores, representing a brand known for its understated, modern approach to luxury.
Day to day, you’ll be:
- Delivering a polished, personal and engaging client experience
- Styling clients across ready-to-wear and building complete looks
- Developing your own client book through strong CRM and consistent outreach
- Building long-term relationships with both new and existing customers
- Working towards individual and team sales targets and KPIs
- Identifying opportunities to cross-sell and increase ATV and UPT
- Partnering with the wider Selfridges team, including Personal Shopping
- Maintaining exceptional standards across VM, stock and the shop floor
- Keeping up to date with collections, product knowledge and seasonal trends
- Supporting the wider team to drive the concession’s overall performance
Who I’m Looking For
You’ll ideally have experience within premium or luxury fashion, with a strong understanding of what excellent service looks like in a department store or high-end retail environment.
More importantly, you’ll be someone who is warm, polished and naturally commercial. You should enjoy approaching clients, understanding their style and building genuine relationships rather than relying on transactional selling.
Strong clienteling and CRM experience is important, alongside confidence working with targets and KPIs.
If you’re currently working within luxury or premium fashion and looking for your next move within one of London’s leading department stores, I’d love to hear from you.
Selfridges, London
Luxury Ready-to-Wear
Full-Time, Permanent
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Contact Details:
Elite Associates Europe Limited Recruitment Team
