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- Tasks: Lead and develop operations and engineering teams to achieve site objectives and drive continuous improvement.
- Company: Join Elis, a dynamic international multi-service provider on an exciting growth journey.
- Benefits: Enjoy 33 days holiday, competitive salary, private medical, and clear career progression.
- Other info: Be part of a safety-first culture and champion sustainability initiatives.
- Why this job: Make a lasting impact in a meritocratic environment where your achievements are celebrated.
- Qualifications: Proven leadership experience in operations or engineering, with strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
About a career with Elis
Elis is an international multi-service provider, offering textile, hygiene and facility services solutions, and we are on an exciting growth journey, looking for top talent to help us accelerate our expansion. We are not just building a business; we are creating a workplace where ambition and enthusiasm are rewarded and where every individual can make a lasting impact. We pride ourselves on being a meritocracy where performance is recognized and achievements are celebrated. Our employees are driven by a shared commitment to our core values: Respect, Integrity, Exemplarity, and Responsibility.
This role will be responsible to lead, manage and continually develop the production teams in the achievement of functional objectives that support the Site and Company Business Plan. Work closely with the engineering, service and logistics teams to continuously improve site overall effectiveness ensuring utilisation of production facilities, people development and a lean culture.
Your Mission at Elis
This is a senior leadership role responsible for driving operational excellence across production and engineering, ensuring safe, efficient, and cost-effective site performance aligned with the business plan. You will lead cross-functional teams, embed a continuous improvement and lean culture, and play a key role in shaping site strategy alongside the General Manager.
Key Responsibilities
- Leadership & Strategy
- Lead, manage and develop both operations and engineering teams to achieve site objectives
- Deputise for the General Manager when required
- Support the development and delivery of site strategy, business plans, and capital projects
- Build a strong "One Team" culture across production, engineering, logistics and support functions
- Operations Management
- Drive implementation of Production Essentials and continuous improvement initiatives
- Ensure customer deliveries are achieved on time, in full, to quality and cost targets
- Forecast volumes and resource requirements aligned to budget and capacity
- Monitor performance, analyse trends and implement corrective actions
- Manage budgets, cost control, and operational efficiency
- Engineering & Maintenance
- Lead the engineering function to deliver planned preventative maintenance (PPM) and rapid corrective actions
- Oversee installation, maintenance and optimisation of plant, equipment, boilers and steam systems
- Ensure engineering resources are effectively planned to support production demands
- Manage external suppliers for maintenance, parts, and capital equipment
- Health, Safety & Compliance
- Ensure full compliance with QHSE policies, legal regulations, COSHH, RIDDOR and GDPR
- Drive a strong safety-first culture across all teams
- Ensure risk assessments, safe systems of work (SSOW) and training are in place and followed
- Maintain relevant site accreditations (e.g. ISO standards where applicable)
- People & Performance
- Lead, coach and develop high-performing teams across operations and engineering
- Manage performance, absence, training, and employee engagement
- Deliver technical training for operators and engineering teams on new equipment and processes
- Continuous Improvement & Sustainability
- Champion lean manufacturing and continuous improvement programmes (e.g. Six Sigma)
- Drive improvements in site efficiency, productivity and cost reduction
- Lead environmental initiatives including energy and WECO reduction
What will make you stand out?
Experience
- Proven leadership experience in operations and/or engineering within a manufacturing or process environment
- Strong background in industrial maintenance and production management
- Experience managing budgets, KPIs and continuous improvement programmes
- Knowledge of steam/boiler systems and engineering operations (highly desirable)
- Experience in lean manufacturing / Six Sigma (desirable)
Skills
- Strong leadership and people management capability
- Excellent communication and influencing skills at all levels
- Commercial awareness with strong analytical and problem-solving ability
- Ability to plan, prioritise and deliver in a fast-paced environment
- IT literate (MS Office, ERP systems)
- Strategic thinker with a hands-on approach
What's on offer?
- 33 Days Holiday
- Company Pension
- Employee Assistance Programme
- Life Assurance
- On-site Parking
- Private Medical
- Competitive salary circa
- Annual bonus
- Company pension
- Private medical insurance
- Life assurance
- Employee Assistance Programme
- Clear career progression within a growing international business
Interested? Then apply online!
Your contact person: Anna Nudds ICS - HR Business Partner Tel: JBRP1_UKTJ
Operations and Engineering Manager in Norwich employer: Elis
Contact Detail:
Elis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Engineering Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as someone who truly fits into their team.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script. Mock interviews with friends can be super helpful!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Operations and Engineering Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations and Engineering Manager role. Highlight your leadership experience and any relevant achievements in operations or engineering that align with our values at Elis.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational excellence and fostered a lean culture in your previous roles.
Showcase Your Skills: Don’t forget to highlight your skills in budget management, continuous improvement, and team leadership. We want to see how you can contribute to our mission of creating a high-performing team at Elis.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Elis
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operations and Engineering Manager role. Brush up on your knowledge of lean manufacturing, continuous improvement initiatives, and how to drive operational excellence. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you drove performance improvements or managed cross-functional teams. This is a senior leadership role, so demonstrating your ability to inspire and develop others is crucial.
✨Align with Company Values
Elis prides itself on its core values: Respect, Integrity, Exemplarity, and Responsibility. Be ready to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to continuous improvement or how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.