At a Glance
- Tasks: Lead daily operations in hospitality processing centres, ensuring timely delivery and high-quality service.
- Company: Join Elis UK, the leading hospitality laundry and linen specialist.
- Benefits: 33 days holiday, company pension, private medical, and a purpose-led career.
- Other info: Dynamic environment focused on sustainability and customer satisfaction.
- Why this job: Be part of a national success story with opportunities to grow and lead change.
- Qualifications: Proven leadership experience in production, ideally in hospitality or logistics.
The predicted salary is between 40000 - 41000 £ per year.
About a career with Elis. Are you a hands-on leader, passionate about delivering exceptional service and operational excellence in the hospitality sector? Join Elis UK, the nation's leading hospitality laundry and linen specialist, supporting hotels, restaurants, and leisure venues across the country. You will work closely with the Production Manager and other internal teams, continuously improving the site overall effectiveness, ensuring utilisation of production facilities, people development/engagement, and a lean culture.
Your Mission at Elis:
- Lead daily operations within Elis' hospitality processing centres, ensuring timely delivery of linens, towels, and uniforms.
- Manage the production team to meet stringent KPIs, quality metrics, and customer satisfaction targets (under 3% rejects; >98% OTIF).
- Collaborate closely with dedicated local account managers supporting Sky-high service reliability.
- Drive continuous improvement initiatives, leveraging LEAN/Six Sigma methodologies plus RFID or online stock management tools to boost efficiency and hygiene levels.
- Maintain Health & Safety compliance and ISO-standard operations in a high-volume, customer-critical environment.
- Adapt and scale resources to accommodate urgent demands from hotel and restaurant clients, supporting national campaigns or seasonal surges.
What will make you stand out?
- Proven production/operational leadership experience-ideally in textile, hospitality, or logistics sectors.
- Familiarity with LEAN, Six Sigma, or continuous improvement frameworks.
- Strong communicator and decision-maker, able to coach and develop high-value teams.
- IOSH-qualified with solid literacy/numeracy skills, and a sharp eye for detail and hygiene standards.
- Agile and responsive-a go-getter who thrives amid fast-moving operational demands.
- Preferably degree-educated (or equivalent operational experience), with prior work in performance management and operational KPIs.
What's on offer?
- 33 Days Holiday
- Company Pension
- Employee Assistance Programme
- On-site Parking
- Private Medical
- Life Assurance
- Purpose-led career in a sustainability-focused, customer-driven organisation
- Work with leading hospitality brands.
- Be part of a national success story with room to grow and lead change
- Competitive package, team leadership responsibility, and development opportunities
Interested? Then apply online!
Production Leader in Norfolk employer: Elis
Elis UK is an exceptional employer, offering a dynamic work environment where hands-on leaders can thrive in the hospitality sector. With a strong focus on employee development and a commitment to sustainability, you will have the opportunity to lead a dedicated team while enjoying competitive benefits such as 33 days of holiday, private medical insurance, and a purpose-led career. Join us in making a meaningful impact as part of a national success story, where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Production Leader in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and textile sectors, especially those who work at Elis or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to production leadership and operational excellence. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your passion for continuous improvement! Be ready to discuss how you've implemented LEAN or Six Sigma methodologies in past roles. This will demonstrate your commitment to operational excellence and align with what Elis is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Elis and contributing to their success.
We think you need these skills to ace Production Leader in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Production Leader role. Highlight your experience in operational leadership, especially in hospitality or textile sectors, and don’t forget to mention any familiarity with LEAN or Six Sigma methodologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for delivering exceptional service and operational excellence. Mention specific examples of how you've driven continuous improvement in past roles.
Showcase Your Achievements:When filling out your application, be sure to include quantifiable achievements. Whether it’s meeting KPIs or improving team performance, numbers speak volumes and show us what you can bring to the table.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Elis!
How to prepare for a job interview at Elis
✨Know Your Stuff
Before the interview, dive deep into Elis and their operations. Understand their role in the hospitality sector and how they utilise LEAN and Six Sigma methodologies. This knowledge will help you demonstrate your passion for operational excellence and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences, especially in production or operational roles. Prepare specific examples of how you've managed teams, met KPIs, and driven continuous improvement initiatives. Highlight your ability to coach and develop high-value teams, as this is crucial for the Production Leader role.
✨Emphasise Health & Safety Knowledge
Since maintaining Health & Safety compliance is key, brush up on relevant regulations and standards. Be prepared to discuss how you've ensured safety in past roles and how you would approach it at Elis. This shows that you take these responsibilities seriously and are ready to uphold their high standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and future projects. This not only shows your interest but also helps you gauge if Elis is the right fit for you. Asking about their approach to sustainability and customer service can also highlight your alignment with their values.
