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- Tasks: Lead and develop operations and engineering teams to achieve site objectives and drive continuous improvement.
- Company: Join Elis, a growing international multi-service provider with a focus on innovation and teamwork.
- Benefits: Enjoy 33 days holiday, competitive salary, private medical insurance, and clear career progression.
- Other info: Be part of a meritocracy where your performance is recognised and celebrated.
- Why this job: Make a real impact in a dynamic environment while shaping the future of our operations.
- Qualifications: Proven leadership experience in operations or engineering, with strong analytical and problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
About a career with Elis. Elis is an international multi-service provider, offering textile, hygiene and facility services solutions, and we are on an exciting growth journey, looking for top talent to help us accelerate our expansion. We are not just building a business; we are creating a workplace where ambition and enthusiasm are rewarded and where every individual can make a lasting impact. We pride ourselves on being a meritocracy where performance is recognized and achievements are celebrated. Our employees are driven by a shared commitment to our core values: Respect, Integrity, Exemplarity, and Responsibility.
This role will be responsible to lead, manage and continually develop the production teams in the achievement of functional objectives that support the Site and Company Business Plan. Work closely with the engineering, service and logistics teams to continuously improve site overall effectiveness ensuring utilisation of production facilities, people development and a lean culture.
Your Mission at Elis
This is a senior leadership role responsible for driving operational excellence across production and engineering, ensuring safe, efficient, and cost-effective site performance aligned with the business plan. You will lead cross-functional teams, embed a continuous improvement and lean culture, and play a key role in shaping site strategy alongside the General Manager.
Key Responsibilities
- Leadership & Strategy
- Lead, manage and develop both operations and engineering teams to achieve site objectives
- Deputise for the General Manager when required
- Support the development and delivery of site strategy, business plans, and capital projects
- Build a strong "One Team" culture across production, engineering, logistics and support functions
- Operations Management
- Drive implementation of Production Essentials and continuous improvement initiatives
- Ensure customer deliveries are achieved on time, in full, to quality and cost targets
- Forecast volumes and resource requirements aligned to budget and capacity
- Monitor performance, analyse trends and implement corrective actions
- Manage budgets, cost control, and operational efficiency
- Engineering & Maintenance
- Lead the engineering function to deliver planned preventative maintenance (PPM) and rapid corrective actions
- Oversee installation, maintenance and optimisation of plant, equipment, boilers and steam systems
- Ensure engineering resources are effectively planned to support production demands
- Manage external suppliers for maintenance, parts, and capital equipment
- Health, Safety & Compliance
- Ensure full compliance with QHSE policies, legal regulations, COSHH, RIDDOR and GDPR
- Drive a strong safety-first culture across all teams
- Ensure risk assessments, safe systems of work (SSOW) and training are in place and followed
- Maintain relevant site accreditations (e.g. ISO standards where applicable)
- People & Performance
- Lead, coach and develop high-performing teams across operations and engineering
- Manage performance, absence, training, and employee engagement
- Deliver technical training for operators and engineering teams on new equipment and processes
- Continuous Improvement & Sustainability
- Champion lean manufacturing and continuous improvement programmes (e.g. Six Sigma)
- Drive improvements in site efficiency, productivity and cost reduction
- Lead environmental initiatives including energy and WECO reduction.
What will make you stand out?
Experience
- Proven leadership experience in operations and/or engineering within a manufacturing or process environment
- Strong background in industrial maintenance and production management
- Experience managing budgets, KPIs and continuous improvement programmes
- Knowledge of steam/boiler systems and engineering operations (highly desirable)
- Experience in lean manufacturing / Six Sigma (desirable)
Skills
- Strong leadership and people management capability
- Excellent communication and influencing skills at all levels
- Commercial awareness with strong analytical and problem-solving ability
- Ability to plan, prioritise and deliver in a fast-paced environment
- IT literate (MS Office, ERP systems)
- Strategic thinker with a hands-on approach
What's on offer?
- 33 Days Holiday
- Company Pension
- Employee Assistance Programme
- Life Assurance
- On-site Parking
- Private Medical
- Competitive salary circa
- Annual bonus
- Company pension
- Private medical insurance
- Life assurance
- Employee Assistance Programme
- Clear career progression within a growing international business
Interested? Then apply online!
Your contact person: Anna Nudds ICS - HR Business Partner Tel: JBRP1_UKTJ
Locations
Operations and Engineering Manager in Norfolk, Norwich employer: Elis
Contact Detail:
Elis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Engineering Manager in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their core values like Respect and Integrity, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you showcase your leadership and problem-solving skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations and Engineering Manager in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations and Engineering Manager role. Highlight your leadership experience and any relevant achievements in operations or engineering to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Elis and how you can contribute to our growth journey. Be sure to mention our core values and how they resonate with you.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive operational excellence. Use metrics where possible to quantify your impact – we love numbers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Elis
✨Know Your Stuff
Before the interview, dive deep into Elis' operations and engineering practices. Familiarise yourself with their core values like Respect, Integrity, and Responsibility. This will not only help you answer questions more effectively but also show that you're genuinely interested in the company.
✨Showcase Leadership Skills
As an Operations and Engineering Manager, your leadership experience is crucial. Prepare specific examples of how you've led teams to success, implemented continuous improvement initiatives, or managed budgets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Continuous Improvement
Elis values a lean culture and continuous improvement. Be ready to discuss your experience with methodologies like Six Sigma or any other relevant frameworks. Share concrete examples of how you've driven efficiency and productivity in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future projects, how they measure success in this role, or what challenges the team currently faces. This shows your strategic thinking and genuine interest in contributing to their growth.