At a Glance
- Tasks: Provide essential admin support and manage customer inquiries with a focus on quality service.
- Company: Leading services provider known for its supportive team environment.
- Benefits: Enjoy 29 days holiday and an Employee Assistance Programme for your well-being.
- Why this job: Join a dynamic team and enhance your career while making a difference in customer service.
- Qualifications: Strong IT skills, excellent customer service abilities, and two years of admin experience.
- Other info: Great opportunity for career development in a proactive work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading services provider is seeking a proactive Administrator to join their team in Leicester. The successful candidate will provide essential administrative support, manage customer inquiries, and ensure high-quality service delivery.
Key requirements include:
- Strong IT skills
- Excellent customer service abilities
- At least two years of administration experience with customer contact
You will enjoy benefits like 29 days holiday and an Employee Assistance Programme, making this role a great opportunity for career development.
Customer-Facing Admin & Data Specialist (Leicester) employer: Elis
Contact Detail:
Elis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Facing Admin & Data Specialist (Leicester)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer-Facing Admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills match their needs. Practise answering common questions, especially around customer service scenarios, so you can showcase your experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles as they come in.
We think you need these skills to ace Customer-Facing Admin & Data Specialist (Leicester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer-Facing Admin & Data Specialist role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your IT Skills: Since strong IT skills are key for this role, make sure to mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Elis
✨Know Your Stuff
Make sure you brush up on the company’s services and values. Understanding what they do and how they serve their customers will show that you're genuinely interested and proactive, which is exactly what they’re looking for.
✨Show Off Your IT Skills
Since strong IT skills are a key requirement, be prepared to discuss your experience with various software and tools. Bring examples of how you've used technology to improve processes or solve problems in previous roles.
✨Customer Service is Key
Think of specific instances where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your excellent customer service abilities and how you handle inquiries effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. It’s a win-win!