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- Tasks: Provide top-notch admin support and ensure smooth operations in a busy environment.
- Company: Join a supportive team at Elis, focused on operational excellence.
- Benefits: Enjoy 29 days holiday, employee assistance, and on-site parking.
- Why this job: Make a real impact while developing your skills in a key support role.
- Qualifications: 2 years of admin experience and strong IT skills required.
- Other info: Perfect for proactive individuals who thrive under pressure.
The predicted salary is between 28800 - 43200 ÂŁ per year.
About a Career With Elis
Are you an organised, customer‑focused administrator who thrives in a busy environment? We are looking for a proactive, organised and customer‑focused Administrator to join our team at our Leicester site. Working 07:00–15:00, you will play a key role in supporting the team through excellent administration and first‑class service delivery.
In This Role, You Will:
- Customer Support & Communication
- Build strong relationships with customers and colleagues, offering first‑line support.
- Accurately record customer orders via phone or email.
- Proactively manage customer queries and keep them updated.
- Notify customers courteously of any delivery shortfalls.
- Promote Connect ordering and support customers with system queries.
- Administration & Data Handling
- Complete timely and accurate data entry, including payroll data and customer charges.
- Provide HR administration support for Managers (new starters, leavers, absence, maternity, etc.).
- Professionally escalate any issues requiring management involvement.
- Carry out reception duties as needed.
- Maintain strict confidentiality and follow company policies and procedures.
- Support with general office administration as required.
What will make you stand out?
Skills & Knowledge We’re looking for someone with:
- Solid administration experience
- Strong IT skills (Word, Excel, Outlook) – minimum Level 2
- Excellent communication and customer‑service skills
- A confident, professional telephone manner
- Strong organisational skills with the ability to prioritise work independently
- Accuracy, attention to detail, and a methodical approach
- Calmness under pressure and ability to multi‑task
- A collaborative, reliable and flexible approach
- Payroll experience (desirable but not essential)
Education & Experience
Essential:
- Minimum 2 years’ administration experience involving customer contact and telephone work
- GCSE English Language (or equivalent)
- GCSE Mathematics (or equivalent)
- Microsoft user qualification demonstrating digital literacy
Desirable:
- NVQ II or III in Administration
What’s on offer?
- 29 Days Holiday
- Employee Assistance Programme
- On-site Parking
Why Join Us?
You’ll be part of a supportive, dedicated team where your contribution directly supports operational excellence and service quality across the business. If you’re proactive, organised, and confident in dealing with people, this role offers a great opportunity to develop within a key support function.
Interested? Then apply online!
Administrator in Leicester employer: Elis
Contact Detail:
Elis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your organisational skills and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your solid administration experience and customer service skills to show us you’re the perfect fit for the role.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Administrator position and how your background aligns with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention your proficiency in Word, Excel, and Outlook. If you have any relevant qualifications, make sure to include those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Elis
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator at Elis. Familiarise yourself with their customer service approach and the importance of accurate data handling. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your solid administration experience and strong IT skills during the interview. Be ready to discuss specific examples where you've successfully managed customer queries or handled data entry. This will demonstrate your capability and how you can contribute to the team.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you would handle customer interactions and support queries. A confident, professional telephone manner will set you apart.
✨Stay Calm Under Pressure
Prepare for potential scenarios where you might need to multi-task or deal with challenging situations. Think about how you would prioritise tasks and maintain accuracy under pressure. Sharing these strategies during your interview will show that you’re ready for the fast-paced environment at Elis.
