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- Tasks: Manage client accounts and ensure top-notch service delivery.
- Company: Join Elis, a global leader in sustainable textile and hygiene services.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Other info: Opportunity for growth in a dynamic, international setting.
- Why this job: Be part of a company making a positive impact on well-being and sustainability.
- Qualifications: No specific experience required; just bring your passion and enthusiasm!
The predicted salary is between 28800 - 43200 £ per year.
About a career with Elis Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet. We are looking to hire a Customer Account Manager who will have overall responsibility for retention and development (growth) of existing customer portfolio by delivering exceptional levels of customer service and building relationships between Elis and the customer in line with the business line strategy. Implement segment strategy campaigns and develop customer portfolios. Think like the customer and act as the voice of the customer internally while driving the business position. Your Mission at Elis The effective management of a portfolio of accounts with a principle aim of customer retention. Analyse lost business/complaint management data and implement appropriate action. Explore cross selling opportunities where appropriate. Develop Customer Account Plans to identify and review future ris…
Account Manager employer: Elis
Contact Detail:
Elis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the services offered by Elis, especially their textile, hygiene, and facility services. Understanding their business model will help you demonstrate how your skills can contribute to their mission during interviews.
✨Tip Number 2
Network with current or former employees of Elis on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for an Account Manager.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage client relationships effectively. Highlighting your successes in similar roles will make you a more attractive candidate.
✨Tip Number 4
Stay updated on industry trends related to sustainability and circular services. Being knowledgeable about these topics will not only impress your interviewers but also show your commitment to the values that Elis stands for.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Account Manager position at Elis. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in account management or related fields. Use specific examples that demonstrate your ability to manage client relationships and drive business growth.
Showcase Your Skills: Elis values sustainability and customer service. Make sure to highlight any skills or experiences that align with these values, such as your ability to implement sustainable practices or enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your background to the mission of Elis. Explain why you are passionate about their services and how you can contribute to their goals as an Account Manager.
How to prepare for a job interview at Elis
✨Understand the Company Values
Before your interview, take some time to research Elis and their commitment to sustainability and circular services. Being able to discuss how these values align with your own will show that you are a good cultural fit for the company.
✨Prepare for Scenario-Based Questions
As an Account Manager, you'll likely face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully managed client relationships or resolved conflicts.
✨Showcase Your Communication Skills
Effective communication is key in account management. Be prepared to demonstrate your ability to convey information clearly and persuasively. You might want to practice explaining complex ideas in simple terms, as this will be crucial in your role.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the company's future plans or challenges they face in the industry. This not only shows your interest in the role but also your proactive approach to understanding the business.