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For Companies At a Glance
- Tasks: Manage stock levels and improve customer service in a dynamic healthcare environment.
- Company: Join Elis, a leader in sustainable circular services.
- Benefits: Enjoy 29 days holiday, competitive salary, and employee support programmes.
- Why this job: Make a real impact on hygiene and sustainability while developing your career.
- Qualifications: Attention to detail, data analysis skills, and a full clean UK driving licence.
- Other info: Flexible hours and opportunities for professional growth in a supportive team.
The predicted salary is between 16200 - 19800 £ per year.
Stock Auditor – Healthcare
Location: Leicester
Employment type: Full-time • Permanent
About a career with Elis
Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
We are looking for a Stock Auditor based at our Leicester site working 07:00 – 15:00, who ensures that the relationship between the customer and the laundry is maintained to the highest standard and that the company\\\’s assets and linen stocks are used in the best interest of the customer and the company.
Your Mission at Elis
Customer Service/Retention
- Constantly seek out opportunities to improve systems and procedures.
- Ensure customers are aware of and using My Elis
Linen Return Profile & Customer Flow reviews
- Support customer communication
- Assist in the identification of textile loss & misuse
- Report all back to site via current available methods
- Subject Matter Expert [SME] for customer demand & level
- Ensure all trackers & documentation relating to customer demand/stock is updated & maintained as required
- Support Customer Flow Reviews as required
- Either directly or in-directly through data & customer usage, behavioural insight provision
- Customer premises\’ stock count and stock level control
- Responsible for identifying customers with abnormal repetition of linen orders or overconsumption (through analysing orders, missing quantity and quality rejects).
- Each month, propose a list of customers where a stock-count should be organized to control stock level and get potential overstock back.
- Target customers with low textile maturity
- Assist in & prepare site for customer flow review
Secure Customer Installation / Demobilisation
- A key stakeholder in new customer installation; they have access to the contract details to have all the information required to fulfil it (no linen can be ordered without a signed contract)
- Liaise with Customer Services & Account Management on the setups for new accounts, contributing to the process of determining how much Textile will be purchased and ensuring they are set up in such a way as best fits the demand capabilities of the plant(s)
- Responsible for the internal communication regarding new customers and must control that all key stakeholders are informed (production, customer service, sales)
- No order should be placed if the circulating pool and/or the storeroom stock are sufficient to set-up the new customer.
- Provide data for customer demobilisation / withdrawals to ensure all stock is return / recovered
What will make you stand out?
- DBS Check
- Ability to work cross-functionally with all levels
- Good attention to detail and the ability to analyse & interpret data.
- Ability to organise self and others to ensure tasks are carried out in a timely manner
- IT Literate (MS Office – particularly Excel)
- Flexible and able to react quickly to the needs of the customer & the business
- Problem solving, Negotiation and Influencing skills
- Change management
- Active listening
- Effective communication
- Full Clean UK Driving License
What\\\’s on offer?
- 29 Days Holiday
- Employee Assistance Programme
We offer a competitive salary and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment.
Interested?
Then apply online! Your contact person:
Helena Fearnley-Brown
Tel: helena.fearnleybrown@elis.com
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Stock Auditor employer: Elis UK Limited
Contact Detail:
Elis UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Auditor
✨Tip Number 1
Get to know the company! Research Elis and their circular services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Stock Auditor role.
✨Tip Number 3
Prepare for the interview by practising common questions related to stock auditing and customer service. Think about how your skills align with the job description and be ready to share examples of how you've tackled similar challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Elis and ready to contribute to their mission of sustainability.
We think you need these skills to ace Stock Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Stock Auditor role. Highlight relevant experience, especially in customer service and data analysis, as these are key for us at Elis. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about the role and how your skills align with our mission at Elis. Keep it concise but engaging – we want to see your personality come through!
Showcase Your Attention to Detail: As a Stock Auditor, attention to detail is crucial. In your application, provide examples of how you've successfully managed data or improved processes in previous roles. This will demonstrate your ability to excel in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Elis UK Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Stock Auditor in the healthcare sector. Familiarise yourself with the company's services and how they contribute to sustainability. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Data Skills
Since the job involves analysing data and maintaining stock levels, be prepared to discuss your experience with data analysis tools, especially Excel. Bring examples of how you've used data to solve problems or improve processes in previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of specific situations where you had to manage stock levels or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Flexibility and Teamwork
The role requires working cross-functionally, so highlight your ability to collaborate with different teams. Share examples of how you've adapted to changing circumstances or worked with others to achieve a common goal, showing that you're a team player who can handle busy periods.
