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For Companies At a Glance
- Tasks: Ensure top-notch customer service and manage stock levels effectively.
- Company: Join Elis, a leader in sustainable circular services.
- Benefits: Enjoy 29 days holiday, competitive salary, and employee support programmes.
- Why this job: Make a real impact on sustainability while developing your career.
- Qualifications: Attention to detail, data analysis skills, and a full UK driving licence required.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 20400 - 26600 £ per year.
Overview
- Location: Wednesbury
- Contract: Full-time
- Type: Permanent
Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
We are looking for a Stock Auditor, who ensures that the relationship between the customer and the laundry is maintained to the highest standard and that the company\’s assets and linen stocks are used in the best interest of the customer and the company.
Your Mission at Elis
Customer Service/Retention:
- Constantly seek out opportunities to improve systems and procedures.
- Ensure customers are aware of and using My Elis
Linen Return Profile & Customer Flow reviews:
- Support customer communication
- Assist in the identification of textile loss & misuse
- Report all back to site via current available methods
- Subject Matter Expert [SME] for customer demand & level
- Ensure all trackers & documentation relating to customer demand/stock is updated & maintained as required
- Support Customer Flow Reviews as required
- Either directly or in-directly through data & customer usage, behavioural in-sight provision
- Customer premises\’ stock count and stock level control
- Responsible for identifying customers with abnormal repetition of linen orders or overconsumption (through analysing orders, missing quantity and quality rejects)
- Each month, propose a list of customers where a stock-count should be organized to control stock level and get potential overstock back.
- Target customers with low textile maturity
- Assist in & prepare site for customer flow review
Secure Customer Installation / Demobilisation:
- A key stake holder in new customer installation; they have access to the contract details to have all the information required to fulfil it (no linen can be ordered without a signed contract)
- Liaise with Customer Services & Account Management on the setups for new accounts, contributing to the process of determining how much Textile will be purchased and ensuring they are set up in such a way as best fits the demand capabilities of the plant(s)
- Responsible for the internal communication regarding new customers and must control that all key stake holders are informed (production, customer service, sales)
- No order should be placed if the circulating pool and/or the storeroom stock are sufficient to set-up the new customer.
- Provide data for customer demobilisation / withdrawals to ensure all stock is return / recovered
What will make you stand out?
- DBS Check
- Ability to work cross-functionally with all levels
- Good attention to detail and the ability to analyse & interpret data.
- Ability to organise self and others to ensure tasks are carried out in a timely manner
- IT Literate (MS Office – particularly Excel)
- Flexible and able to react quickly to the needs of the customer & the business
- Problem solving, Negotiation and Influencing skills
- Change management
- Active listening
- Effective communication
- Full Clean UK Driving License
What’s on offer?
- 29 Days Holiday
- Employee Assistance Programme
We offer a competitive salary of up to £25,450 and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment.
Interested?
Then apply online! Your contact person:
Helena Fearnley-Brown
Tel: helena.fearnleybrown@elis.com
#J-18808-Ljbffr
Stock Auditor employer: Elis UK Limited
Contact Detail:
Elis UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Auditor
✨Tip Number 1
Get to know the company inside out! Research Elis and their circular services. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Stock Auditor, you'll need to liaise with various teams. Role-play common interview questions with a friend or use our StudySmarter tools to boost your confidence and articulate your thoughts clearly.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to solve problems in the past. Bring examples of how you've improved systems or processes, as this aligns perfectly with what Elis is looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Elis team. Good luck!
We think you need these skills to ace Stock Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Stock Auditor role. Highlight relevant experience and skills that match the job description, like your attention to detail and data analysis abilities. We want to see how you can contribute to our mission at Elis!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Elis. Don’t forget to mention your problem-solving skills and ability to work cross-functionally.
Showcase Your IT Skills: Since the role requires IT literacy, especially in Excel, make sure to mention any relevant software skills in your application. If you've used data analysis tools or have experience with stock management systems, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Elis UK Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Stock Auditor at Elis. Familiarise yourself with their circular services and how they impact customer satisfaction and sustainability. This will show that you're genuinely interested in the company and its mission.
✨Show Off Your Data Skills
Since the job involves analysing data and maintaining stock levels, be prepared to discuss your experience with data analysis tools, especially Excel. Bring examples of how you've used data to solve problems or improve processes in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with overconsumption or managing customer expectations. Think of examples from your past experiences where you successfully navigated similar challenges and be ready to share them.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
