At a Glance
- Tasks: Manage and develop hospitality accounts while building strong customer relationships.
- Company: Join Elis, a global leader in sustainable services.
- Benefits: Enjoy 33 days holiday, company car, and private healthcare.
- Other info: Great opportunities for career development and progression.
- Why this job: Make a real impact in a supportive team focused on innovation.
- Qualifications: Experience in account management or customer service is a plus.
The predicted salary is between 42000 - 47000 £ per year.
About Elis
Elis is an international leader in circular services, providing textile, hygiene and facility solutions to businesses across the UK and beyond. We help our customers focus on what they do best by delivering reliable, sustainable services that support their operations every day.
The Opportunity
We are looking for an Account Manager to join our team in Newton Abbot, supporting a portfolio of hospitality customers. This is a varied and customer-focused role where you will build strong relationships, ensure excellent service delivery, and identify opportunities to grow and develop accounts. You'll play a key role in retaining customers while acting as their trusted partner within Elis.
What will make you stand out?
- Experience in account management, sales or customer service
- Strong relationship-building and communication skills
- A proactive, customer-first approach
- Commercial awareness with the ability to identify growth opportunities
- Good organisational skills with strong attention to detail
- Confident using Microsoft Office and working with data
- A positive, adaptable attitude in a fast-paced environment
- Driving licence essential
- Experience within hospitality or a service-led industry is beneficial but not essential.
Your Mission at Elis
- Manage and develop a portfolio of hospitality customer accounts
- Build strong, long-term relationships and act as the main point of contact
- Drive customer retention through proactive account management
- Identify opportunities to grow accounts and expand service offerings
- Monitor account performance, analyse trends and provide insights
- Work collaboratively with internal teams to deliver outstanding service
- Resolve customer queries and issues quickly and effectively
- Support pricing reviews and ensure commercial viability
What's on offer?
- 33 Days Holiday
- Company Car
- Company Pension
- Employee Assistance Programme
- Life Assurance
- On-site Parking
- Private Medical
Why Join Elis?
- Join a global organisation committed to sustainability and innovation
- Be part of a supportive and collaborative team
- Opportunities for career development and progression
- Make a real impact supporting our customers and their businesses
Benefits
Salary: Circa £42,000.00 - £47,000.00
Bonus
Company Pension
Private Healthcare
Life Assurance
Holiday 25 days plus 8 days Bank Holiday
Account Manager in Newton Abbot employer: Elis UK Limited
Elis is an exceptional employer, offering a dynamic work environment in Newton Abbot where you can thrive as an Account Manager. With a strong commitment to sustainability and innovation, we provide our employees with extensive benefits including 33 days of holiday, a company car, and opportunities for career development within a supportive team. Join us to make a meaningful impact while enjoying a rewarding career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Newton Abbot
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Elis and understanding their services. Show us you’re genuinely interested in the company and how you can contribute to their mission of sustainability and customer service.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to build strong relationships. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the team at Elis.
We think you need these skills to ace Account Manager in Newton Abbot
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management, sales, or customer service, and don’t forget to showcase those strong relationship-building skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Elis. Mention your proactive, customer-first approach and how you can help us grow our hospitality accounts.
Show Off Your Organisational Skills:In your application, give examples of how you've demonstrated good organisational skills and attention to detail. We want to see how you manage multiple accounts and ensure excellent service delivery!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Elis.
How to prepare for a job interview at Elis UK Limited
✨Know Your Stuff
Before the interview, make sure you understand Elis and its services. Familiarise yourself with their approach to sustainability and how they support hospitality customers. This will show your genuine interest in the company and help you connect your experience to their needs.
✨Showcase Your Relationship Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past roles where you've successfully managed client relationships or resolved issues. Highlight your communication skills and how you’ve maintained customer satisfaction.
✨Be Proactive and Solution-Oriented
Demonstrate your proactive approach by discussing how you've identified growth opportunities in previous positions. Think of specific instances where you’ve gone above and beyond to enhance service delivery or improve account performance.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, growth opportunities within the company, or how success is measured for the Account Manager role. It shows you're engaged and serious about the position.
