At a Glance
- Tasks: Support HR and customer service, ensuring smooth site operations and engaging workplace activities.
- Company: Join a global leader in circular services with a focus on teamwork and innovation.
- Benefits: Enjoy 29 days holiday, employee assistance, on-site parking, and career development opportunities.
- Other info: Be part of a collaborative team that values people and sustainability.
- Why this job: Make a real impact daily while working in a dynamic and supportive environment.
- Qualifications: Organised, proactive, great communicator, and willing to learn; experience in admin or customer service is a plus.
The predicted salary is between 30000 - 32833 £ per year.
At Elis, we’re more than a global leader in circular services—we’re a business built on teamwork, innovation, and supporting our people to thrive. Our Supply Chain sites are at the heart of what we do, and we’re looking for someone organised, proactive, and people-focused to join our Knutsford, Cleanroom team. If you enjoy variety, working with different teams, and making a real impact day-to-day, this could be the perfect role for you.
Your Profile
- Organised and proactive, with the ability to manage multiple priorities
- A great communicator, confident working with people at all levels
- Detail-focused, ensuring accuracy in everything you do
- Flexible and adaptable, happy to support across different areas
- Comfortable using basic systems (Excel knowledge is helpful but not essential)
- Experience in administration, customer service, or site operations is beneficial—but just as important is a positive attitude and willingness to learn.
Your Tasks
As our HR Administration Customer Service Advisor, you’ll play a key part in keeping the site running smoothly. From supporting HR to helping the customer service team during busy periods, no two days will be the same. You’ll be at the centre of site operations—supporting colleagues and helping create a well-organised, engaging workplace.
HR Office Administration
- Organising site events and engagement activities
- Maintaining site documentation and records
- Supporting HR processes such as:
- New starter administration and inductions
- Return-to-work documentation
- Recruitment requests
- Taking notes in HR meetings
Customer Service Support
- Assisting with customer queries
- Supporting order entry and processing
- Maintaining system data
- Helping the team manage workflow and priorities
We Offer
- 29 Days Holiday
- Employee Assistance Programme
- On-site Parking
- Be part of a supportive and collaborative team
- Enjoy a role with variety and responsibility
- Contribute to a business that values people and sustainability
- Opportunities to develop your skills and grow your career
- Salary of circa £28,000.00
HR Administration & Customer Service Advisor employer: Elis UK Limited
At Elis, we pride ourselves on fostering a supportive and collaborative work environment where teamwork and innovation thrive. As an HR Administration & Customer Service Advisor in our Knutsford Cleanroom team, you'll enjoy a variety of responsibilities that make a real impact, alongside benefits such as 29 days of holiday, an Employee Assistance Programme, and opportunities for personal and professional growth within a company that values sustainability and its people.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administration & Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees at Elis on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios and customer service challenges. We want you to show off your problem-solving skills and how you can adapt to different situations.
✨Tip Number 3
Practice your communication skills! Since this role is all about working with people, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace HR Administration & Customer Service Advisor
Some tips for your application 🫡
Show Your Organised Side:Make sure your application reflects your organisational skills. Use clear headings and bullet points to make it easy for us to see how you manage multiple priorities. A tidy application shows us you’re detail-focused!
Communicate Clearly:We love great communicators! When writing your application, be confident and concise. Use straightforward language and don’t shy away from showcasing your people skills—let us know how you’ve worked with different teams.
Highlight Your Flexibility:Since the role involves supporting various areas, it’s important to show us how adaptable you are. Share examples of times when you’ve had to switch gears or take on new tasks—this will help us see your proactive nature!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts!
How to prepare for a job interview at Elis UK Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the HR Administration & Customer Service Advisor role. Familiarise yourself with the key tasks and responsibilities mentioned in the job description. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your People Skills
Since this role involves a lot of interaction with different teams, be prepared to share examples of how you've effectively communicated and collaborated in previous positions. Highlight your ability to manage multiple priorities while keeping a positive attitude—this is crucial for making a great impression.
✨Be Detail-Oriented
Attention to detail is key in HR and customer service roles. During the interview, mention specific instances where your focus on accuracy made a difference. Whether it was maintaining records or supporting HR processes, showing that you value precision will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or opportunities for growth within the role. This not only shows your genuine interest in the position but also gives you a chance to assess if the company is the right fit for you.
