At a Glance
- Tasks: Lead a compassionate team to support unhoused individuals through outreach and case management.
- Company: Eliot is a mission-driven organisation focused on resilience and empowerment.
- Benefits: Generous paid time off, comprehensive health benefits, and professional growth opportunities.
- Other info: Join a supportive workplace that values diversity and fosters professional development.
- Why this job: Make a real difference in the lives of those experiencing homelessness while growing your career.
- Qualifications: Bachelor’s degree in a related field and experience with underserved populations required.
The predicted salary is between 70000 - 80000 £ per year.
Join Eliot – A Place to Belong, Grow, and Inspire Change. At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s Homelessness Services Division is seeking a dedicated Team Lead to join our Community Support Program (CSP-HI). Through outreach and case management, CSP-HI provides services to address the health-related social needs of members who are experiencing homelessness and are frequent users of acute health MassHealth services, or are experiencing chronic homelessness. Eliot’s CSP-HI teams work collaboratively with community agencies, and federal and state providers to address the needs of unhoused populations in communities across the Commonwealth.
The ideal candidate is a dedicated and experienced behavioral health professional with a strong background in clinical service delivery and team supervision, particularly within underserved or housing-insecure populations.
Responsibilities:
- Support the Director of CSP-HI Services with clinical and administrative oversight of CSP-HI Services including program growth/expansion.
- Provide onboarding support and training to new hires related to policies, procedures and best practices.
- Provide real-time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators and Recovery Coaches – including side-by-side experiential learning in the field.
- Provide comprehensive assessment and triage of incoming CSP-HI referrals.
- Liaise with internal/external partners regarding service needs and risk.
Qualifications:
- Requires a Bachelor’s degree in social work, counseling, psychology, nursing, or another closely related field.
- At least two years direct experience with underserved populations and at least one year of managerial experience.
- Demonstrated ability to identify and access community resources.
- Must have a valid driver's license and reliable transportation.
- Master’s degree in healing arts preferred.
Schedule: Monday-Friday, 9am-5pm
Annual Salary: $70,000 - $80,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.
Team Leader- Homeless Services CSP HI in Northampton employer: Eliot
Eliot is an exceptional employer that prioritises your well-being and professional growth, offering generous paid time off, comprehensive benefits, and a supportive work-life balance. Our inclusive culture values diverse perspectives and fosters a sense of belonging, empowering you to make a meaningful impact in the lives of those experiencing homelessness. Join us in a rewarding role where your contributions lead to lasting change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader- Homeless Services CSP HI in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of homelessness services. Attend local events or workshops where you can meet people who work at Eliot or similar organisations. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Eliot’s mission and values. Understand their approach to community support and be ready to discuss how your experience aligns with their goals. We want to see your passion for making a difference shine through!
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, share examples from your past experiences that demonstrate your ability to lead and support teams effectively. Use specific situations where you made a positive impact on underserved populations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission-driven team at Eliot. Let’s make a difference together!
We think you need these skills to ace Team Leader- Homeless Services CSP HI in Northampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader position. Highlight your experience with underserved populations and any managerial roles you've held. We want to see how your background aligns with our mission at Eliot!
Showcase Your Passion:In your application, let your passion for helping those experiencing homelessness shine through. Share specific examples of how you've made a difference in similar roles. We love seeing candidates who are genuinely committed to our cause!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eliot
✨Know Your Stuff
Make sure you understand Eliot's mission and values. Familiarise yourself with their approach to homelessness services and how they empower individuals. This will show your genuine interest and alignment with their goals.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience with underserved populations and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
Come prepared with questions that demonstrate your understanding of the role and the challenges faced by the CSP-HI team. Inquire about their strategies for community collaboration or how they measure success in their programmes.
✨Be Yourself
Eliot values authenticity and inclusivity, so don’t be afraid to let your personality shine through. Share your passion for making a difference and how your unique background can contribute to their mission.
