Service Coordinator- Family Networks

Service Coordinator- Family Networks

Chelmsford Full-Time 38400 - 38400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate services for children and families, ensuring smooth transitions and support.
  • Company: Join Eliot, a compassionate team dedicated to empowerment and lasting change.
  • Benefits: Generous paid time off, comprehensive benefits, and professional growth opportunities.
  • Why this job: Make a real difference in the lives of children and families while growing your career.
  • Qualifications: Bachelor’s degree and experience in child welfare preferred.
  • Other info: Hybrid work schedule with a supportive and inclusive workplace culture.

The predicted salary is between 38400 - 38400 £ per year.

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well‑being, work‑life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company‑paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Service Coordinator to join our Family Networks Services team. This position plays a key role in supporting children and families by coordinating services, facilitating placements, and ensuring smooth transitions from residential to home‑based and community care. The ideal candidate will bring strong experience in child welfare and permanency planning, as well as the ability to work collaboratively with families, providers, and state partners in trauma‑informed and culturally responsive ways.

The ideal candidate is a compassionate and resourceful professional with experience in child welfare, who can effectively coordinate services and support families through complex transitions. They bring excellent communication and organizational skills, cultural sensitivity, and a trauma‑informed approach to building positive relationships with children, families, and community partners.

Responsibilities:

  • Assess and review DCF referrals and determine needs and appropriate level of service coordination.
  • Oversee emergency placements, respite care, and step‑down transitions from residential to home placement.
  • Lead Family Networks diversion teams and coordinate with specialized service managers.
  • Link DCF service plans with provider treatment plans and participate in clinical reviews and conferences.
  • Respond to crisis management needs and ensure timely submission of documentation.
  • Promote quality improvement, compliance, and adherence to all ECHS policies, state laws, and reporting requirements.

Qualifications:

  • Bachelor’s Degree
  • 3 years of child welfare/clinical experience preferred
  • Must have a valid driver’s license

Schedule: Monday – Friday, 9am – 5pm. Hybrid schedule – 2 days in the office and 3 days virtual.

$48,000 – $48,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Service Coordinator- Family Networks employer: Eliot Community Human Services

Eliot is an exceptional employer dedicated to fostering a culture of belonging, growth, and empowerment. With a strong focus on employee well-being, we offer generous paid time off, comprehensive benefits, and robust professional development opportunities, all within a supportive and inclusive environment. Join us in making a meaningful impact in the lives of children and families while enjoying a hybrid work schedule that promotes work-life balance.
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Contact Detail:

Eliot Community Human Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator- Family Networks

✨Tip Number 1

Network like a pro! Reach out to your connections in the child welfare field and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Eliot's mission and values. Show us that you’re not just looking for any job, but that you genuinely want to be part of a team that makes a difference in the lives of families and children.

✨Tip Number 3

Practice your communication skills! As a Service Coordinator, you'll need to convey complex information clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our mission-driven team at Eliot.

We think you need these skills to ace Service Coordinator- Family Networks

Child Welfare Experience
Service Coordination
Crisis Management
Communication Skills
Organisational Skills
Cultural Sensitivity
Trauma-Informed Approach
Collaboration with Families and Providers
Permanency Planning
Assessment and Review of Referrals
Quality Improvement
Compliance with State Laws
Documentation Skills
Team Leadership

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting families and children shine through. We want to see how your values align with our mission at Eliot, so share personal experiences or motivations that drive you.

Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight relevant experience in child welfare and any specific skills that match the job description. We love seeing how your background fits with what we do!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.

How to prepare for a job interview at Eliot Community Human Services

✨Know Your Stuff

Make sure you brush up on child welfare practices and the specific responsibilities of a Service Coordinator. Familiarise yourself with trauma-informed care and how it applies to family networks. This will show that you're not just interested in the role, but that you understand its impact.

✨Show Your Compassion

Eliot values compassion and resourcefulness. Be prepared to share examples from your past experiences where you've successfully supported families or children through challenging situations. Highlight your ability to build positive relationships and work collaboratively with diverse groups.

✨Ask Thoughtful Questions

Prepare some insightful questions about Eliot's approach to service coordination and how they support their staff. This demonstrates your genuine interest in the organisation and helps you assess if it's the right fit for you.

✨Be Organised and Professional

Since this role involves a lot of coordination, being organised is key. Make sure your CV is up-to-date and tailored to the job description. Arrive on time, dress appropriately, and bring any necessary documents. This will help you make a great first impression!

Service Coordinator- Family Networks
Eliot Community Human Services
Location: Chelmsford
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