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- Tasks: Lead a compassionate team to support unhoused individuals through outreach and case management.
- Company: Eliot is a mission-driven organisation focused on resilience and empowerment.
- Benefits: Generous paid time off, comprehensive health benefits, and professional growth opportunities.
- Other info: Join a diverse team dedicated to creating lasting change and fostering belonging.
- Why this job: Make a real impact in the community while growing your career in a supportive environment.
- Qualifications: Bachelor’s degree in a related field and experience with underserved populations required.
The predicted salary is between 70000 - 80000 £ per year.
Join Eliot – A Place to Belong, Grow, and Inspire Change. At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
Eliot’s Homelessness Services Division is seeking a dedicated Team Lead to join our Community Support Program (CSP-HI). Through outreach and case management, CSP-HI provides services to address the health-related social needs of members who are experiencing homelessness and are frequent users of acute health MassHealth services, or are experiencing chronic homelessness. Eliot’s CSP-HI teams work collaboratively with community agencies, and federal and state providers to address the needs of unhoused populations in communities across the Commonwealth.
The ideal candidate is a dedicated and experienced behavioral health professional with a strong background in clinical service delivery and team supervision, particularly within underserved or housing-insecure populations.
Responsibilities:
- Support the Director of CSP-HI Services with clinical and administrative oversight of CSP-HI Services including program growth/expansion.
- Provide onboarding support and training to new hires related to policies, procedures and best practices.
- Provide real-time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators and Recovery Coaches – including side-by-side experiential learning in the field.
- Provide comprehensive assessment and triage of incoming CSP-HI referrals.
- Liaise with internal/external partners regarding service needs and risk.
Qualifications:
- Requires a Bachelor’s degree in social work, counseling, psychology, nursing, or another closely related field.
- At least two years direct experience with underserved populations and at least one year of managerial experience.
- Demonstrated ability to identify and access community resources.
- Must have a valid driver's license and reliable transportation.
- Master’s degree in healing arts preferred.
Schedule: Monday-Friday, 9am-5pm
Annual Salary: $70,000 - $80,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.
Team Leader- Homeless Services CSP HI in Northampton employer: Eliot Community Human Services
Contact Detail:
Eliot Community Human Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader- Homeless Services CSP HI in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the field of homelessness services. Attend local events or workshops where you can meet people from Eliot and other organisations. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Eliot’s mission and values. Think about how your experience aligns with their commitment to resilience and empowerment. We want to see your passion for making a difference, so be ready to share specific examples from your past work.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your approach to case management or team leadership during the interview. We love seeing candidates who can think on their feet and provide practical solutions to challenges in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission-driven team at Eliot. Let’s make a difference together!
We think you need these skills to ace Team Leader- Homeless Services CSP HI in Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how your values align with our mission at Eliot, so share your experiences that demonstrate your commitment to making a difference in the lives of those experiencing homelessness.
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your relevant experience in clinical service delivery and team supervision, especially with underserved populations. We love seeing how your background fits into what we do at Eliot!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we value in our work with clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our compassionate team at Eliot.
How to prepare for a job interview at Eliot Community Human Services
✨Know Your Stuff
Make sure you understand Eliot's mission and values. Familiarise yourself with their approach to homelessness services and how they empower individuals. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience with underserved populations and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Ask Thoughtful Questions
Prepare questions that reflect your understanding of the role and the organisation. Inquire about the challenges the CSP-HI team faces or how they measure success in their outreach efforts. This shows you're engaged and thinking critically about the position.
✨Be Yourself
Eliot values authenticity and inclusivity, so don’t be afraid to let your personality shine through. Share your passion for helping others and your commitment to making a difference. This will help you fit into their culture of belonging and professional growth.