Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create exceptional customer experiences and drive financial growth.
- Company: Dynamic company focused on delivering top-notch services in contract catering.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Field-based role with a Monday to Friday working pattern.
- Why this job: Make a real impact by leading operations and exceeding client expectations.
- Qualifications: Extensive experience in contract catering and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Your key responsibilities as the Operations Director will consist of:
- Accountable for creating a culture of excellent customer experience within their community.
- Accountable for ensuring legal and company compliance within strategic area of responsibility.
- Accountable for creating a platform for financial growth, exceeding financial targets.
- Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, delivering a value-added service proposition which will build and sustain industry competitive advantage.
- Oversee Operations Management function within area of responsibility.
- Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes.
- Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound.
- Developing centres of excellence within sites to be used as reference points is essential.
Working Pattern: Monday - Friday | Field-based
What can you bring? The experience and knowledge we are looking for from the future Operations Director include:
- Extensive experience in contract catering, within a multi-site, senior management role.
- Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team.
- Proven experience of working closely and successfully with clients.
- Confidence in numbers and P&L management.
Operations Director (North) in York employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director (North) in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to creating that excellent customer experience they’re after. Tailor your examples to show how you’ve done this in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We make it easy for you to find the right fit for your skills and experience. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Operations Director (North) in York
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, make sure to highlight your commitment to creating a culture of excellent customer experience. Share specific examples of how you've done this in the past, as it’s a key responsibility for us at StudySmarter.
Demonstrate Your Compliance Know-How: We want to see that you understand the importance of legal and company compliance. In your application, mention any relevant experiences where you ensured compliance within your previous roles, as this will show us you’re the right fit for the Operations Director position.
Highlight Your Financial Acumen: Since exceeding financial targets is crucial, don’t shy away from showcasing your experience with P&L management. Include any achievements or strategies you’ve implemented that led to financial growth, so we can see your potential impact on our team.
Build a Connection with Clients: As an Operations Director, maintaining relationships with senior clients is vital. In your application, share how you've successfully built and maintained these relationships in the past, and let us know how you plan to exceed client expectations at StudySmarter.
How to prepare for a job interview at Elior
✨Know Your Numbers
As an Operations Director, you'll need to be confident in numbers and P&L management. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed budgets and driven financial growth in previous roles.
✨Showcase Your Leadership Skills
You'll be leading a diverse team, so it's crucial to demonstrate your leadership style. Prepare examples of how you've inspired and motivated teams in the past. Think about specific challenges you faced and how you overcame them to create a positive culture.
✨Client Relationships Matter
Building and maintaining relationships with senior clients is key. Come prepared with examples of how you've exceeded client expectations in previous roles. Highlight any strategies you've implemented that have added value to client partnerships.
✨Operational Excellence is Key
You’ll oversee operations management, so be ready to discuss how you've ensured compliance and operational efficiency. Think about how you've developed centres of excellence in your past roles and be prepared to share those success stories.