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- Tasks: Lead and motivate a catering team while ensuring high-quality service.
- Company: Join Elior, a top UK contract caterer known for innovation and quality.
- Benefits: Enjoy free lunches, flexible hours, 28+ days holiday, and career progression opportunities.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: Previous team leadership and customer service experience in catering preferred.
- Other info: Work Sunday to Thursday, 07:00 - 15:00, with a focus on wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we are one of the industry's largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech.
As a Catering Supervisor, you will proactively supervise catering teams on site as well as recruit, induct, train, and support colleagues to deliver an efficient, high-quality service to Elior UK, our customers and clients.
What you'll be doing:
- Motivating and managing a team
- Controlling and managing a budget
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
Working Pattern: Sunday - Thursday / 07:00 - 15:00
What can you bring?
- Genuine interest in customer service excellence
- Focused on the front line
- Proven team leader experience
- Self-motivated and able to work well unsupervised
- Previous experience within catering desirable
Our way of saying thank you:
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us:
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
Team Leader (CPU) employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (CPU)
✨Tip Number 1
Familiarise yourself with the latest trends in catering and dining services. Understanding how technology is being integrated into these services, like in-app payments and pre-ordering, will show your potential employer that you're not only knowledgeable but also forward-thinking.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated and managed teams in previous roles. Be ready to discuss specific situations where you successfully improved team performance or resolved conflicts.
✨Tip Number 3
Demonstrate your understanding of health and safety regulations, food safety, and COSHH compliance. Being well-versed in these areas will reassure the hiring team that you can maintain high standards in a catering environment.
✨Tip Number 4
Network with current or former employees of Elior to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Team Leader (CPU)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and catering. Use specific examples that demonstrate your ability to motivate teams and manage budgets, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in customer service excellence and how your previous experiences align with Elior's values. Mention your understanding of food safety and health regulations, as this is crucial for the position.
Showcase Leadership Skills: Provide examples of how you've successfully led teams in the past. Highlight any training or mentoring roles you've taken on, as well as your ability to build relationships both internally and externally.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the catering industry.
How to prepare for a job interview at Elior
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on your communication style and how you handle challenges.
✨Understand the Catering Industry
Familiarise yourself with current trends in the catering industry, especially those related to technology and customer service. Being knowledgeable about Elior's innovative approach will show your genuine interest in the role and the company.
✨Highlight Your Customer Service Experience
Since this role is focused on customer service excellence, be ready to discuss your previous experiences in delivering high-quality service. Share specific instances where you went above and beyond for customers.
✨Prepare for Budget Management Questions
As you'll be accountable for managing a budget, expect questions about financial management. Be prepared to discuss your experience with budgeting, cost control, and how you've ensured operational excellence in previous roles.
