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- Tasks: Lead teams to deliver exceptional service and manage operations effectively.
- Company: Elior Concessions, a people-first business with a focus on hospitality.
- Benefits: Free meals, flexible hours, 28+ days holiday, and paid volunteering days.
- Why this job: Join a supportive team where your contributions are valued and celebrated.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Elior Concessions - Elevating Every Day Out. Whether it’s a day out at a heritage site, museum, or entertainment venue, we make every experience extra special with fantastic hospitality and innovative food. We’re the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go, we turn food breaks into memorable moments.
What you’ll be doing... As an Assistant Manager you will lead teams to ensure proactive management on site as well as being accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high-quality service to Elior UK, our customers and clients.
- Motivating and managing a team
- Controlling and managing a budget
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
Working Pattern: 5 Out of 7 Days | 37.5 Hours Per Week
What can you bring?
- Proven experience of successfully managing a team
- Genuine interest in customer service excellence
- A strong team player, highly confident and positive
- Self-motivated and able to work well unsupervised
- Previous experience within catering desirable
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part-time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here: We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit 'Apply Now' and let’s chat!
Assistant Manager in Shrewsbury employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Shrewsbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elior's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some questions! When you get the chance to ask about the role, think of insightful questions that show your enthusiasm for the position and your desire to contribute to the team’s success at Elior.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager in Shrewsbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about customer service and making every experience special.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your team management skills and any catering experience you've had. We love seeing how your background aligns with what we do!
Be Yourself: Don’t stress about fitting into a box. We value authenticity, so feel free to use the name you’re most comfortable with when applying. Just be yourself and let your personality come through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Elior
✨Know the Company Inside Out
Before your interview, take some time to research Elior Concessions. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, motivated staff, or handled challenges. Be ready to discuss how you can bring that experience to Elior and enhance their customer service.
✨Demonstrate Your Customer Service Passion
Elior is all about elevating experiences through fantastic hospitality. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to customer service excellence.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how Elior supports its staff. This shows you're not just interested in the job, but also in how you can grow within the company.