Retail Manager

Retail Manager

Oldham Full-Time 22400 - 31200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate catering teams at exciting events in prestigious stadiums.
  • Company: Join Elior, a top UK contract caterer known for its inclusive culture and commitment to quality.
  • Benefits: Enjoy free lunches, flexible working hours, 28 days holiday, and mental health support.
  • Why this job: Be part of a dynamic team enhancing the matchday experience while growing your career.
  • Qualifications: Experience in team management and a passion for customer service are essential.
  • Other info: Opportunities for career progression in a supportive, close-knit community.

The predicted salary is between 22400 - 31200 £ per year.

General information

@media (max-width: 768px) { .largeurTotale { width: 100% } .icon-ak { width: 20px; height: 20px } }@media (min-width: 768px) { .largeurTotale { width: 900px } .icon-ak { width: 40px; height: 40px } } Retail Manager Ref: Job Information Division: Elior Stadia Advert Closing Date: 01/09/2024 Contractual Hours:Full-time Salary:£28,000 Contract Type:Permanent Working Pattern: 5 out of 7 Location:Oldham, OL1 2PA Join our team!

Are you a passionate Retail Manager? If so, we’d love you to join our team!

This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client\’s needs with locally sourced seasonal menu\’s. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.

What you\’ll be doing…

As a Retail Manager you will proactively manage catering teams on site as well as be accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.

Responsibilities:

  • Motivating and managing a team
  • Controlling and managing a budget
  • Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
  • Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
  • Working Pattern: 5 out of 7

    What can you bring?

    In this role:

  • Proven experience of successfully managing a team
  • Genuine interest in customer service excellence
  • A strong team player, highly confident and positive
  • Self-motivated and able to work well unsupervised
  • Previous experience within bars or restaurants desirable
  • Our way of saying thank you…

    At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

    FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

    Support Your Way of Life:

  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
  • Relax & recharge with 28 days holiday, increasing to 31 days after two years service
  • Family Leave: Prioritise family commitments with flexible leave options
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work
  • Big Enough for Growth, Small Enough to Connect:

  • Opportunities for career progression while developing a close-knit community
  • Supporting You Through Life’s Ups & Downs:

  • Access mental health support & comprehensive wellbeing benefits
  • Keeping Finances & Wellbeing in Mind:

  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
  • Why it’s great to work for us…

    Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

  • Workplaces & Office Space
  • Sporting Venues & Stadiums
  • Attraction & Heritage Sites
  • Public Sector & Defence
  • Health, Care & Hospitals
  • Schools, Colleges & Universities
  • Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

    That’s why 85% of colleagues tell us how proud they are to work for us!

    Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

    Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we\’re committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

    I nterested? Click the ‘Apply for this role’ button at the top of this advert.

    Retail Manager employer: Elior

    Elior is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With generous benefits such as free on-site lunches, flexible working hours, and opportunities for career progression, our team members thrive in a supportive environment that values diversity and inclusion. Located in Oldham, you will be part of a dynamic team catering to prestigious events, ensuring every day is rewarding and fulfilling.
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    Contact Detail:

    Elior Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Manager

    ✨Tip Number 1

    Familiarise yourself with the specific needs of the sports and events industry. Understanding the unique challenges and customer expectations in this sector will help you stand out during interviews.

    ✨Tip Number 2

    Network with professionals already working in retail management within stadiums or similar environments. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.

    ✨Tip Number 3

    Prepare to discuss your experience in managing teams and delivering excellent customer service. Be ready with specific examples that demonstrate your leadership skills and ability to motivate staff in a fast-paced environment.

    ✨Tip Number 4

    Research Elior and their values, especially their commitment to diversity and inclusion. Showing that you align with their culture and mission can give you an edge over other candidates.

    We think you need these skills to ace Retail Manager

    Team Management
    Budget Control
    Customer Service Excellence
    Communication Skills
    Staff Recruitment and Training
    Health and Safety Compliance
    Food Safety Knowledge
    Problem-Solving Skills
    Adaptability
    Leadership Skills
    Relationship Building
    Time Management
    Conflict Resolution
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in catering or hospitality. Emphasise your leadership skills and any achievements that demonstrate your ability to manage a team effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific experiences where you motivated a team or improved service quality, aligning with Elior's values.

    Highlight Relevant Skills: In your application, focus on skills that are crucial for the Retail Manager position, such as budget management, team communication, and compliance with health and safety regulations. Use examples to illustrate these skills.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a managerial role.

    How to prepare for a job interview at Elior

    ✨Show Your Passion for Customer Service

    As a Retail Manager, your role revolves around delivering excellent customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your genuine interest in creating a positive experience for clients.

    ✨Highlight Team Management Experience

    Since the position requires managing and motivating a team, come ready with stories that showcase your leadership skills. Discuss how you've successfully recruited, trained, and supported staff in the past, and how you foster a collaborative environment.

    ✨Understand the Importance of Compliance

    Familiarise yourself with COSHH, Food Safety, and Health & Safety regulations relevant to the catering industry. Being able to discuss these topics confidently will show that you take your responsibilities seriously and are committed to maintaining high standards.

    ✨Prepare Questions About the Company Culture

    Elior prides itself on its inclusive culture and employee satisfaction. Prepare thoughtful questions about their values and how they support their staff. This not only shows your interest in the company but also helps you determine if it's the right fit for you.

    Retail Manager
    Elior
    Location: Oldham
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    • Retail Manager

      Oldham
      Full-Time
      22400 - 31200 £ / year (est.)
    • E

      Elior

      1000+
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