Operations Manager - Retail Healthcare

Operations Manager - Retail Healthcare

Full-Time 36000 - 40000 £ / year (est.) No working from home possible
Elior

At a Glance

  • Tasks: Lead and manage retail operations across multiple hospital sites, ensuring exceptional customer experiences.
  • Company: Join a dynamic healthcare organisation making a real difference in people's lives.
  • Benefits: Competitive salary, career development opportunities, and the chance to impact healthcare services.
  • Other info: Fast-paced environment with opportunities for growth and leadership.
  • Why this job: Be a key player in transforming retail services within the healthcare sector.
  • Qualifications: Experience in operations management and a passion for customer service.

The predicted salary is between 36000 - 40000 £ per year.

Lead a £12 million retail operation that makes a difference every day.

We're looking for an experienced Operations Manager to lead our retail operations across eight hospital sites in the South Region, overseeing a £12 million turnover business .

This is an exciting opportunity to manage a diverse portfolio of staff and visitor restaurants, coffee shops, retail outlets and vending services , delivering exceptional customer experiences while driving commercial performance across a large, multi-site operation.

Working in partnership with our NHS clients, you'll lead high-performing teams, build strong stakeholder relationships and ensure operational excellence across your portfolio.

This is a fantastic opportunity for a commercially minded leader who thrives in a fast-paced, customer-focused environment and is passionate about delivering outstanding retail services within healthcare.

What you'll be doing As Operations Manager, you'll take ownership of a portfolio of hospital retail sites, ensuring they consistently deliver excellent customer service, commercial success and operational excellence.

You'll: Lead, coach and develop Site Managers and their teams across multiple hospital locations.

Drive retail sales and profitability while effectively managing budgets and financial performance.

Ensure outst...

Operations Manager - Retail Healthcare employer: Elior

Elior is an exceptional employer, offering a dynamic work environment where you can make a real impact in the lives of students through high-quality catering services. With flexible working hours, free meals, and robust career development opportunities, our culture prioritises employee well-being and growth, making it an ideal place for those passionate about food service and education.

Elior

Contact Details:

Elior Recruitment Team

We think you need these skills to ace Operations Manager - Retail Healthcare

Leadership Skills
Coaching and Development
Financial Management
Budget Management
Retail Operations Management
Customer Service Excellence
Stakeholder Relationship Management