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- Tasks: Lead a team to create exceptional customer experiences and drive financial growth.
- Company: Dynamic company focused on delivering value and exceeding client expectations.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Monday to Friday role with opportunities for career advancement.
- Why this job: Make a real impact by leading operations and inspiring a diverse team.
- Qualifications: Extensive experience in contract catering and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Your key responsibilities as the Operations Director will consist of:
- Accountable for creating a culture of excellent customer experience within their community.
- Accountable for ensuring legal and company compliance within strategic area of responsibility.
- Accountable for creating a platform for financial growth, exceeding financial targets.
- Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, delivering a value-added service proposition which will build and sustain industry competitive advantage.
- Oversee Operations Management function within area of responsibility.
- Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes.
- Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound.
- Developing centres of excellence within sites to be used as reference points is essential.
Working Pattern: Monday to Friday | 37.5 hours per week.
The experience and knowledge we are looking for from the future Operations Director include:
- Extensive experience in contract catering, within a multi-site, senior management role.
- Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team.
- Proven experience of working closely and successfully with clients.
- Confidence in numbers and P&L management.
Operations Director in Nottingham employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in creating excellent customer experiences. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've inspired and motivated teams in the past. This is crucial for an Operations Director role, so make sure your stories highlight your ability to drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Director in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, make sure to highlight your commitment to creating a culture of excellent customer experience. Share specific examples of how you've done this in the past, as it’s a key responsibility for us.
Demonstrate Compliance Know-How: We want to see that you understand the importance of legal and company compliance. In your application, mention any relevant experience you have in ensuring compliance within your previous roles, as this is crucial for the Operations Director position.
Highlight Financial Acumen: Since exceeding financial targets is a big part of the role, don’t shy away from showcasing your confidence with numbers and P&L management. Include any achievements or strategies you've implemented that led to financial growth.
Emphasise Team Leadership Skills: We’re looking for someone who can inspire and motivate a diverse team. In your written application, share stories about how you've successfully led teams, focusing on recruitment, training, and development to deliver high-quality results.
How to prepare for a job interview at Elior
✨Know Your Numbers
As an Operations Director, you'll need to be confident in numbers and P&L management. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed budgets and driven financial growth in previous roles.
✨Showcase Your Leadership Skills
You'll be leading a large and diverse team, so it's crucial to demonstrate your leadership style. Prepare examples of how you've inspired and motivated teams in the past. Think about specific challenges you faced and how you overcame them.
✨Client Relationship Mastery
Building and maintaining relationships with senior clients is key. Come prepared with stories that highlight your experience in exceeding client expectations. Discuss how you've delivered value-added services that have set you apart from competitors.
✨Cultural Fit Matters
Creating a culture of excellent customer experience is part of the role. Research the company's values and think about how your personal values align. Be ready to discuss how you've fostered a positive culture in your previous positions.