Lounge Host

Lounge Host

Leeds Full-Time No home office possible
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At a Glance

  • Tasks: As a Lounge Host, you'll ensure a clean, friendly service and keep up with menu offerings.
  • Company: Join Elior, a leading contract caterer known for innovation and customer satisfaction.
  • Benefits: Enjoy free lunches, flexible hours, 28 days holiday, and mental health support.
  • Why this job: Be part of a supportive team in a dynamic environment that values diversity and growth.
  • Qualifications: A passion for customer service; catering experience is a plus but not required.
  • Other info: Casual hours available with various shifts at Leeds Bradford Airport.

General information

@media (max-width: 768px) { .largeurTotale { width: 100% } .icon-ak { width: 20px; height: 20px } }@media (min-width: 768px) { .largeurTotale { width: 900px } .icon-ak { width: 40px; height: 40px } } Lounge Host Ref: Job Information Division: Elior Regional B&I Advert Closing Date: 23/06/2024 Contractual Hours:Part-time Salary:£12.10 Contract Type:Casual Working Pattern: Casual Hours – Various Shifts Available Location:Leeds, LS19 7TU Join our team!

Are you a passionate Lounge Host or Catering Assistant? If so, we’d love you to join our team!

This role sits within our Business & Industry division based at Leeds Bradford Airport, catering for customer and those within the workplace. Taking care of catering and dining services, we\’re one of the industry\’s largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech.

What you\’ll be doing…

As a Lounge Host, you will have plenty of responsibilities and opportunities to grow in your role, becoming a critical member of our team.

Responsibilities:

  • Ensure the kitchen and service area are always clean, well-presented, and well-stocked
  • Keep up to date with menus and what food is on offer
  • Offer a warm and friendly service
  • Ensure COSHH, Food Safety, and Health & Safety are followed
  • Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years

    Working Pattern: Casual Hours – Various Shifts Available

    What can you bring?

    In this role:

  • Focused on the front line
  • Genuine interest in customer service excellence
  • Team player
  • Catering and Barista experience desirable but not essential
  • Our way of saying thank you…

    At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

    FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

    Support Your Way of Life:

  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
  • Relax & recharge with 28 days holiday, increasing to 31 days after two years service
  • Family Leave: Prioritise family commitments with flexible leave options
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work
  • Big Enough for Growth, Small Enough to Connect:

  • Opportunities for career progression while developing a close-knit community
  • Supporting You Through Life’s Ups & Downs:

  • Access mental health support & comprehensive wellbeing benefits
  • Keeping Finances & Wellbeing in Mind:

  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
  • Why it’s great to work for us…

    Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

  • Workplaces & Office Space
  • Sporting Venues & Stadiums
  • Public Sector & Defence
  • Health, Care & Hospitals
  • Schools, Colleges & Universities
  • Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

    That’s why 85% of colleagues tell us how proud they are to work for us!

    Elior Celebrates EqualityOur aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

    Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we\’re committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

    I nterested? Click the ‘Apply for this role’ button at the top of this advert.

    Lounge Host employer: Elior

    Elior is an exceptional employer, offering a vibrant work culture at Leeds Bradford Airport where you can thrive as a Lounge Host. With flexible working hours, generous benefits including free on-site lunches, and a strong commitment to employee growth and wellbeing, Elior fosters an inclusive environment that values every team member's contributions. Join us and be part of a multi-award-winning team dedicated to enriching lives every day.
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    Contact Detail:

    Elior Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Lounge Host

    ✨Tip Number 1

    Familiarise yourself with the specific duties of a Lounge Host. Understanding the importance of customer service and how to maintain a clean and welcoming environment will help you stand out during interviews.

    ✨Tip Number 2

    Showcase your passion for customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this is crucial for a position that focuses on guest experience.

    ✨Tip Number 3

    Network with current or former employees of Elior. They can provide insights into the company culture and what it takes to succeed as a Lounge Host, which can give you an edge in your application.

    ✨Tip Number 4

    Be ready to discuss your flexibility regarding working hours. Since the role offers various shifts, demonstrating your willingness to adapt to different schedules can make you a more attractive candidate.

    We think you need these skills to ace Lounge Host

    Customer Service Excellence
    Teamwork
    Attention to Detail
    Food Safety Knowledge
    Health & Safety Awareness
    Communication Skills
    Time Management
    Adaptability
    Basic Catering Knowledge
    Barista Skills (desirable)
    Problem-Solving Skills
    Ability to Work Under Pressure
    Positive Attitude
    Flexibility in Working Hours

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in customer service and catering. Emphasise any previous roles where you demonstrated a warm and friendly service, as this is crucial for the Lounge Host position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've excelled in similar roles and how you can contribute to Elior's mission.

    Highlight Relevant Skills: In your application, be sure to mention any catering or barista experience, even if it's not essential. Also, highlight your understanding of food safety and health regulations, as these are important for the role.

    Provide Complete Employment History: Since the role requires a five-year checkable work history, ensure that your application includes all relevant employment details, including any gaps explained clearly. This will help streamline the background check process.

    How to prepare for a job interview at Elior

    ✨Show Your Passion for Customer Service

    As a Lounge Host, your primary role revolves around providing excellent customer service. Make sure to express your genuine interest in helping customers and creating a welcoming atmosphere during the interview.

    ✨Familiarise Yourself with the Menu

    Since you'll be responsible for keeping up to date with menus and food offerings, take some time before the interview to learn about the types of food and drinks that might be served. This will show your commitment and readiness for the role.

    ✨Highlight Teamwork Skills

    Being a team player is crucial in this role. Prepare examples from your past experiences where you successfully worked as part of a team, especially in catering or hospitality settings, to demonstrate your ability to collaborate effectively.

    ✨Understand Health & Safety Regulations

    Since the role involves following COSHH, Food Safety, and Health & Safety guidelines, it’s beneficial to have a basic understanding of these regulations. Mention any relevant training or experience you have in this area during the interview.

    Lounge Host
    Elior
    Location: Leeds
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