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For Companies At a Glance
- Tasks: Lead bars and retail operations, ensuring unforgettable matchday experiences for fans.
- Company: Join Elior Stadia, a people-first business passionate about enriching lives through hospitality.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career development opportunities.
- Why this job: Be part of a historic football club and make a real impact on matchdays.
- Qualifications: Experience in catering management and a passion for customer service.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 36000 - 60000 £ per year.
Elior Stadia – Bringing the Buzz to Matchdays & More. When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour.
At Hibernian FC, the passion starts long before kick-off, in the kiosks, bars and retail spaces where thousands of supporters begin their matchday experience! This is an exciting opportunity for someone who loves football, thrives in fast-paced hospitality environments, and wants to make a real impact in the heart of a historic Scottish club!
What you'll be doing...
- Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
- Leading, motivating and developing the team on matchdays and non-event days
- Overseeing stock management, ordering and merchandising to maximise sales
- Ensuring top-tier customer service and smooth, efficient operations
- Maintaining high standards of safety, compliance and food hygiene
- Working closely with the hospitality and events teams to deliver brilliant fan experiences
- Using performance data and insights to continuously improve operations
Working Pattern: 5 out of 7 days
What can you bring?
- Proven experience in a Catering management or supervisory role
- A confident, positive people leader with a passion for customer experience
- Experienced in hospitality, retail, bars, stadiums or event operations
- Strong in stock management, cash handling and compliance
- Calm under pressure, especially on busy matchdays
- Able to energise and support a team in a fast paced environment
If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we'd love to hear from you!
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life's important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You'll Love Working Here
We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we're happy to help!
Ready to join us? Hit 'Apply Now' and let's chat!
Venue Bars and Retail Manager in London employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Bars and Retail Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Elior Stadia's vibe. Check out their social media and website to see how they engage with fans and employees. This will help you connect during your chat and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your experience in hospitality and how you can bring that passion to the role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or handled a busy situation like a pro. This is key for the Venue Bars and Retail Manager role, so be ready to share those stories.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the matchday experience. It shows you're keen and helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Venue Bars and Retail Manager in London
Some tips for your application 🫡
Show Your Passion for Football: When you're writing your application, let your love for football shine through! Mention any experiences you've had in the sport or how it inspires you to create amazing matchday experiences.
Highlight Your Hospitality Experience: Make sure to showcase your background in hospitality and management. We want to see how your skills can help us deliver top-notch service at the stadium, so don’t hold back on those achievements!
Be Yourself: We’re all about authenticity here at StudySmarter. Use your own voice in your application – it helps us get to know the real you! Remember, we value potential over perfection.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Elior
✨Know Your Venue
Familiarise yourself with the stadium layout, kiosks, and bars. Understand the matchday experience from a fan's perspective. This will help you demonstrate your passion for football and hospitality during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your ability to motivate and develop staff, especially during busy matchdays, as this is crucial for the role.
✨Understand Stock Management
Brush up on your knowledge of stock management and cash handling. Be ready to discuss how you've maximised sales through effective ordering and merchandising in previous roles.
✨Emphasise Customer Service Excellence
Be prepared to share specific instances where you've delivered outstanding customer service. Discuss how you ensure smooth operations and high standards of safety and compliance, as these are key to creating unforgettable experiences for supporters.
