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- Tasks: Join us as a Kiosk Assistant, ensuring a clean and stocked area while delivering excellent customer service.
- Company: Elior is a leading UK contract caterer, known for its commitment to quality and inclusivity.
- Benefits: Enjoy free on-site lunches, flexible working hours, and opportunities for career progression.
- Why this job: Be part of an award-winning team that values diversity and offers a vibrant work culture.
- Qualifications: A genuine interest in customer service; catering experience is a plus but not required.
- Other info: We celebrate equality and support our colleagues throughout their career journey.
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menus. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
As a Kiosk Assistant, you will have plenty of responsibilities and opportunities to grow in your role, becoming a critical member of our team.
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Ensure thorough and up-to-date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
- Operate the till point as required throughout service, ensuring correct procedures are used
What can you bring?
- Focused on the front line
- Genuine interest in customer service excellence
- Team player
- Catering and Barista experience desirable but not essential
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our casual team we offer:
- Free On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance your work and personal life with our flexible working hours.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality. At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
Kiosk Assistant employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Assistant
✨Tip Number 1
Familiarise yourself with the specific stadiums and events where you'll be working. Understanding the atmosphere and the types of customers you’ll encounter can help you tailor your approach to customer service.
✨Tip Number 2
Brush up on your knowledge of food and beverage offerings, especially seasonal menus and special promotions. Being able to confidently discuss menu items will impress both customers and your potential employers.
✨Tip Number 3
Showcase your teamwork skills during any interactions or interviews. Highlight experiences where you've successfully collaborated with others, as being a team player is crucial in a fast-paced environment like a stadium.
✨Tip Number 4
Demonstrate your enthusiasm for customer service by sharing personal anecdotes about positive experiences you've had in similar roles. This will show that you genuinely care about providing excellent service.
We think you need these skills to ace Kiosk Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Kiosk Assistant. Highlight your relevant experience in customer service and any catering or barista skills you may have.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your customer service excellence and teamwork abilities, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in the role and the company. Mention why you want to work at Elior and how you can contribute to their mission of providing excellent service at prestigious venues.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Elior
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offers before the interview. Being able to discuss the items confidently will show your genuine interest in the role and impress your interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could be from previous jobs or even volunteer experiences. Highlighting your ability to handle customer queries and complaints will be key.
✨Show Your Team Spirit
As a Kiosk Assistant, teamwork is essential. Be ready to share instances where you worked effectively as part of a team. This will demonstrate that you understand the importance of collaboration in a busy environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
