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For Companies At a Glance
- Tasks: Ensure a clean, well-stocked area and provide excellent customer service.
- Company: Join an award-winning contract caterer focused on great food and service.
- Benefits: Earn up to £13.15 per hour, plus 28 days holiday and more!
- Why this job: Be part of a dynamic team where your contributions truly matter.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
Working Environment
Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Your key responsibilities as the Hospitality Assistant will consist of:
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Operate the till point as required throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
- Working at the bar area, preparing hot and cold beverages
- Working events through the business when required
Working Pattern: 40 hours 5 out of 7
Skills and Experience
- Excellent customer service
- Great team player
- Good communication skills
- Catering experience
Benefits
As part of your package, we are offering a salary up to £13.15 per hour. This role comes with an Employee Assistance Programme, a great cycle to work scheme, workplace pension, life Assurance (x2), 28 days holiday – pro-rata (including Bank Holidays) increasing to 31 days after 2 years' service, great benefits for you and your family and day off for your birthday!
Hospitality Assistant employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lexington. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your genuine interest in the role.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for great food and service shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our fabulous team.
Highlight Relevant Experience: Make sure to mention any catering or customer service experience you have. We’re looking for great team players, so share examples of how you've worked well with others in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Hospitality Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Lexington.
How to prepare for a job interview at Elior
✨Know Your Menu Inside Out
Make sure you have a solid understanding of the menu and any special offers. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you handled difficult situations or complaints, as this is crucial for the Hospitality Assistant role.
✨Demonstrate Team Spirit
Being a great team player is essential in hospitality. Be ready to discuss how you've collaborated with others in previous jobs, and highlight your ability to work well under pressure while maintaining a positive attitude.
✨Familiarise Yourself with Health & Safety Regulations
Brush up on COSHH, Food Safety, and Health & Safety regulations relevant to the hospitality industry. Showing that you understand these procedures will demonstrate your commitment to maintaining a safe and compliant working environment.
