At a Glance
- Tasks: Coordinate and manage events from start to finish, ensuring everything runs smoothly.
- Company: Join Lexington, an award-winning contract caterer known for great food and service.
- Benefits: Enjoy a competitive salary, performance bonuses, free food, and a cycle to work scheme.
- Other info: Full-time role with a Monday to Friday schedule; EU work permit required.
- Why this job: Be part of a creative team that values fun, innovation, and personal growth.
- Qualifications: Previous experience in administration and excellent communication skills are essential.
The predicted salary is between 24500 - 42000 £ per year.
Location: Liverpool, United Kingdom
Job Category: Other - EU work permit required: Yes
Job Reference: f60664790a58
Posted: 22.06.2025
Expiry Date: 06.08.2025
Contract type: Permanent
Contractual hours: Full-time
Shift Pattern & Working Hours: Monday to Friday
Working environment: Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
RESPONSIBILITIES
The Events Coordinator will form a key role in the event sales team. The focus would be to provide administrative support to the events sales team, you will also be responsible for managing events right from initial enquiry stage, through to confirming and planning the event with the client.
Your Role:
- Administrative support for the event sales department, including (but not limited to) printing menus, updating weekly overviews, liaising with the hospitality operational team and assisting with contracting and billing.
- To answer incoming client queries via phone and email.
- Organising client’s events and working closely with other departments to ensure these are executed without flaw.
- To prepare and follow up with clients on proposals, quotations and contracts, maximising revenue opportunities.
- To conduct site visits of the event spaces.
- Maintain accurate client records and databases, and build strong relationships.
- To guide clients through the planning process, and ensure that all documentation is ready to handover to the event operations team in good time.
- To work closely with the Sales team to drive new business.
- A strong focus to achieve budgets and set targets.
- Managing multiple inboxes and communicating frequently with clients.
- Provides excellent customer service through every element of the event enquiry, utilizing strong selling skills.
- Takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
- Recognises opportunities to maximize revenue, conversion and drive repeat.
Skills & Experience
The experience and knowledge we are looking for from the future Administrator include:
- Excellent standard of communication skills, verbal and written
- Excellent IT skills
- Customer service orientation
- Attention to detail
- Excellent working in a team or alone
- Previous experience in a similar role/administration
As part of your package, we are offering a salary of up to £29,500 - £30,000 per annum, plus Performance bonus and tips.
Why it’s great to work for us
At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.
Interested? All you need is an updated CV and we’ll do the rest.
Hospitality and Events Coordinator in Liverpool employer: Elior
At Lexington, we pride ourselves on being an award-winning contract caterer that values creativity and individuality in our team. As a Hospitality and Events Coordinator in Liverpool, you'll enjoy a vibrant work culture that encourages personal growth and offers excellent benefits, including a competitive salary, performance bonuses, and opportunities for professional development. Join us to be part of a dynamic team where your contributions are recognised and celebrated, all while delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality and Events Coordinator in Liverpool
✨Tip Number 1
Network with professionals in the hospitality and events industry, especially those who have experience in event coordination. Attend local events or join online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the specific venues and services offered by Lexington. Understanding their unique offerings will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Practice your customer service skills by volunteering for events or working in roles that require strong communication and organisational abilities. This hands-on experience will enhance your confidence and showcase your commitment to excellent service.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you would handle various scenarios related to event planning and client management. Being ready with examples of your problem-solving skills will set you apart from other candidates.
We think you need these skills to ace Hospitality and Events Coordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality and event coordination. Emphasise your customer service skills, attention to detail, and any previous roles that involved managing events or administrative tasks.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage complex administrative processes and provide excellent customer service.
Highlight Relevant Skills:In your application, clearly outline your organisational and problem-solving skills. Provide examples of how you've successfully managed multiple tasks or projects under pressure, as this is crucial for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Hospitality and Events Coordinator position.
How to prepare for a job interview at Elior
✨Showcase Your Customer Service Skills
As a Hospitality and Events Coordinator, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for clients in previous roles.
✨Demonstrate Organisational Abilities
Highlight your experience in managing multiple tasks and deadlines. Discuss how you prioritise your workload and ensure that all details are meticulously handled during event planning.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle unexpected issues during an event and how you resolved them effectively.
✨Research the Company Culture
Lexington values creativity and fun in the workplace. Familiarise yourself with their ethos and be ready to discuss how your personal values align with theirs during the interview.
