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- Tasks: Coordinate and manage exciting events from start to finish, ensuring everything runs smoothly.
- Company: Join Lexington, an award-winning caterer known for great food and a fun work culture.
- Benefits: Enjoy a competitive salary, performance bonuses, free food, and a cycle to work scheme.
- Why this job: Be part of a creative team that values your ideas and encourages you to be bold.
- Qualifications: Previous admin experience, excellent communication skills, and a passion for customer service.
- Other info: Dynamic role with opportunities for personal growth and making lasting connections.
The predicted salary is between 29500 - 30000 £ per year.
Contract type: Permanent
Contractual hours: Full-time
Shift Pattern & Working Hours: Monday to Friday
Salary: £29,500
Working environment: Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Job description
Responsibilities:
- The Events Coordinator will form a key role in the event sales team.
- Provide administrative support to the events sales team.
- Manage events from initial enquiry stage through to confirming and planning the event with the client.
Skills:
- Previous experience of working in a professional environment.
- Ability to demonstrate experience in providing excellent customer service.
- Ability to manage complex administrative processes.
- Excellent attention to detail.
- Proven ability to work as a member of a team and on own initiative.
- Proven strong organisation and problem-solving skills.
- Ability to work to deadlines under pressure.
Your Role:
- Administrative support for the event sales department, including printing menus, updating weekly overviews, liaising with the hospitality operational team, and assisting with contracting and billing.
- Answer incoming client queries via phone and email.
- Organise client’s events and work closely with other departments to ensure these are executed without flaw.
- Prepare and follow up with clients on proposals, quotations, and contracts, maximising revenue opportunities.
- Conduct site visits of the event spaces.
- Maintain accurate client records and databases, and build strong relationships.
- Guide clients through the planning process, ensuring all documentation is ready to handover to the event operations team in good time.
- Work closely with the Sales team to drive new business.
- A strong focus to achieve budgets and set targets.
- Manage multiple inboxes and communicate frequently with clients.
- Provide excellent customer service through every element of the event enquiry, utilising strong selling skills.
- Take personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event.
- Recognise opportunities to maximise revenue, conversion, and drive repeat business.
Skills & Experience:
- Excellent standard of communication skills, verbal and written.
- Excellent IT skills.
- Customer service orientation.
- Attention to detail.
- Excellent working in a team or alone.
- Previous experience in a similar role/administration.
Benefits:
- Salary of up to £29,500 - £30,000 per annum, plus performance bonus and tips.
- Company events.
- Company pension.
- Cycle to work scheme.
- Free food.
- Paid volunteer time.
- Referral programme.
- Store discount.
Why it’s great to work for us:
At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.
Interested? All you need is an updated CV and we’ll do the rest.
Advert closing date: 19/09/2024
Position location: England, Greater London, One Lime St, London EC3M 7HA, UK
Candidate criteria: Minimum level of experience required: Less than 2 years.
Hospitality and Events Coordinator employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Events Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a networking event or an interview, let your passion for hospitality shine through. Share your experiences and how you can bring value to their team. Remember, they’re looking for someone who fits their vibe!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your interest in being part of our fabulous team at Lexington!
We think you need these skills to ace Hospitality and Events Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality and Events Coordinator role. Highlight any relevant experience in event management, customer service, and administration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your organisational and problem-solving skills.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our fabulous team!
How to prepare for a job interview at Elior
✨Know Your Stuff
Before the interview, make sure you understand Lexington's values and what they stand for. Familiarise yourself with their catering services and recent events they've hosted. This will show your genuine interest in the company and help you connect your experience to their needs.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a client or resolved a tricky issue. This is crucial for a role that revolves around client interactions and event management.
✨Be Organised and Detail-Oriented
Since the role requires managing multiple tasks and maintaining accurate records, demonstrate your organisational skills during the interview. Bring a portfolio or examples of your work that highlight your attention to detail and ability to manage complex administrative processes.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role. Ask about the team dynamics, how success is measured in the position, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.