Heritage Site GM: Lead Teams & Guest Experience in Hampstead
Heritage Site GM: Lead Teams & Guest Experience

Heritage Site GM: Lead Teams & Guest Experience in Hampstead

Hampstead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead teams and enhance guest experiences at the iconic Kenwood House.
  • Company: A top hospitality company in the UK with a focus on excellence.
  • Benefits: Competitive perks, flexible working, and a supportive team environment.
  • Why this job: Make a real impact in hospitality while creating memorable visitor experiences.
  • Qualifications: Proven leadership skills and a passion for customer service.
  • Other info: Join a collaborative team dedicated to operational excellence.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality company in the UK seeks a General Manager for Kenwood House. You will lead the team, ensuring operational excellence and exceptional services at this iconic venue.

Ideal candidates should have proven leadership skills, a passion for customer service, and a collaborative approach.

This role offers competitive perks and benefits, including flexible working and a supportive team environment. Join us to help create memorable experiences for visitors while making an impact in the hospitality sector.

Heritage Site GM: Lead Teams & Guest Experience in Hampstead employer: Elior

As a leading hospitality company, we pride ourselves on fostering a vibrant work culture that values collaboration and excellence. Our General Manager role at Kenwood House not only offers competitive perks and flexible working arrangements but also provides ample opportunities for professional growth and development in a supportive environment. Join us to be part of a team dedicated to creating unforgettable experiences for our guests while making a meaningful impact in the hospitality sector.
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Contact Detail:

Elior Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Heritage Site GM: Lead Teams & Guest Experience in Hampstead

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality sector, especially those who have worked at Kenwood House or similar venues. A friendly chat can open doors and give you insider info that could set you apart.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've led teams to success. Use stories that highlight your passion for customer service and collaboration—these are key for the General Manager role.

✨Tip Number 3

Research the venue! Familiarise yourself with Kenwood House's history, its unique offerings, and recent events. This knowledge will not only impress during interviews but also help you tailor your approach to their specific needs.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team and making a difference in the hospitality sector.

We think you need these skills to ace Heritage Site GM: Lead Teams & Guest Experience in Hampstead

Leadership Skills
Customer Service
Operational Excellence
Team Management
Collaboration
Hospitality Management
Problem-Solving Skills
Communication Skills
Flexibility
Experience in the Hospitality Sector

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional guest service and how you’ve made a difference in previous roles.

Highlight Leadership Skills: As a General Manager, strong leadership is key. Use your application to showcase examples of how you've successfully led teams in the past. Talk about your collaborative approach and how you motivate others to achieve operational excellence.

Tailor Your Application: Make sure to customise your application to fit the role at Kenwood House. Refer to the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at Elior

✨Know the Venue Inside Out

Before your interview, take some time to research Kenwood House. Familiarise yourself with its history, architecture, and any recent events or exhibitions. This will not only show your genuine interest but also help you connect your experience to the unique aspects of the venue.

✨Showcase Your Leadership Style

Prepare examples that highlight your leadership skills. Think about times when you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how your collaborative approach can enhance the team's performance at Kenwood House.

✨Emphasise Customer Service Passion

Since this role is all about creating memorable experiences for visitors, be sure to convey your passion for customer service. Share specific stories where you went above and beyond for guests, and explain how you plan to instil that same ethos in your team.

✨Ask Insightful Questions

Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and future goals for Kenwood House. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Heritage Site GM: Lead Teams & Guest Experience in Hampstead
Elior
Location: Hampstead

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  • Heritage Site GM: Lead Teams & Guest Experience in Hampstead

    Hampstead
    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    Elior

    1000+
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