At a Glance
- Tasks: Lead a dynamic team at high-profile events and ensure exceptional service.
- Company: Join Elior Stadia, a people-first business with a vibrant culture.
- Benefits: Enjoy free meals, flexible hours, and career growth opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
- Why this job: Make an impact in a fast-paced environment while delivering unforgettable experiences.
- Qualifications: Strong leadership skills and ability to thrive under pressure.
The predicted salary is between 12 - 15 € per hour.
Take your place at one of Scotland's most iconic venues - Murrayfield Stadium! Be at the centre of high-profile events where every detail counts! This is a great opportunity to step into a Duty Manager role where you'll lead from the front in a busy, fast-paced environment. From large-scale conferences to VIP experiences, you'll be trusted to take control of operations, lead teams with confidence, and deliver seamless, high-quality service. If you thrive under pressure, enjoy working with people, and love bringing events to life, this is your chance to make an impact.
What you'll be doing:
- Leading the team on shift: Briefing, directing, and coaching FOH assistants and supervisors
- Setting the standard: Ensuring high service expectations are understood and consistently delivered
- Driving smooth service: Overseeing timing, flow, and quality across all daily operations
- Planning ahead: Creating job lists, prioritising tasks, and using labour efficiently
- Being the client's go-to: Meeting, greeting, and supporting clients throughout their event
- Managing communications: Handling the Duty Manager phone and coordinating responses
- Owning the environment: Opening/closing the building and maintaining high standards throughout
- Keeping things stocked and ready: Monitoring equipment and stock levels to support service
- Delivering exceptional setups: Preparing suites and ensuring everything is event-ready
- Checking the detail: Signing off daily setups and addressing any gaps quickly
- Ensuring compliance: Maintaining accurate paperwork and resolving missing requirements
- Running major events: Independently delivering large conferences and leading suites
- Creating standout experiences: Delivering 5* VIP service at high-profile events
Working Pattern: This is a casual, hourly-paid role with flexible working patterns. While hours aren't guaranteed, full-time hours are regularly available, and we're ideally looking for candidates with full-time availability.
What can you bring?
- Calm under pressure: Confident working in a fast-moving, ever-changing environment
- Strong leadership: Able to guide, motivate, and get the best out of teams
- Great with people: Building trust with clients and handling expectations professionally
- Team-focused mindset: Leading by example while supporting colleagues around you
- Commercial awareness: Making smart decisions around labour and service delivery
- Confident decision-maker: Quick to act, solve problems, and keep things on track
- Proactive approach: Spotting issues early and planning ahead to avoid disruption
- Adaptable and organised: Able to prioritise and stay in control when plans change
- Performance-driven: Confidently manage team standards and address issues when needed
- Detail-oriented: Ensuring high standards are met consistently across every element of service
- Standards-focused: Always looking for ways to improve and elevate the overall experience
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - because life doesn't run on a 9-5 schedule.
- Room to grow - career development and learning opportunities.
We celebrate you! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we're happy to help!
Ready to join us? Hit 'Apply Now' and let's chat!
Casual Duty Manager employer: Elior
Elior Stadia is an exceptional employer, offering a vibrant work culture at the iconic Murrayfield Stadium, where you can thrive in a fast-paced environment while leading teams to deliver outstanding service. With flexible working patterns, opportunities for career development, and a strong commitment to diversity and inclusion, Elior ensures that every team member feels valued and supported. Enjoy free meals, a people-first approach, and the chance to make a real impact at high-profile events, all while being part of a proud team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Duty Manager
✨Tip Number 1
Get to know the venue! Familiarise yourself with Murrayfield Stadium and its operations. This will help you stand out during interviews, showing that you're genuinely interested in the role and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Duty Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. This will demonstrate that you can handle the fast-paced environment at Elior.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to highlight your adaptability and people skills!
We think you need these skills to ace Casual Duty Manager
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for events and leadership.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Casual Duty Manager!
Showcase Your Achievements:Don’t just list your duties from previous roles; share specific examples of how you’ve led teams or improved service. We’re all about those standout experiences, so make yours memorable!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Murrayfield Stadium!
How to prepare for a job interview at Elior
✨Know the Venue Inside Out
Before your interview, take some time to research Murrayfield Stadium. Familiarise yourself with its layout, key areas, and the types of events held there. This will show your genuine interest in the role and help you discuss how you can contribute to the venue's success.
✨Demonstrate Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team under pressure. Highlight how you motivated your colleagues, resolved conflicts, and ensured high service standards. This will showcase your ability to lead effectively in a busy environment.
✨Showcase Your Problem-Solving Abilities
Think of specific situations where you had to think on your feet and make quick decisions. Be ready to discuss how you identified issues early and implemented solutions to keep operations running smoothly. This is crucial for a Duty Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
