Operations Director in Aberdeen

Operations Director in Aberdeen

Aberdeen Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead catering teams and ensure exceptional service across multiple sites.
  • Company: Join Elior, a top UK contract caterer with a focus on innovation.
  • Benefits: Competitive salary, performance bonus, free lunches, and flexible working options.
  • Why this job: Make a real impact in a dynamic environment while leading diverse teams.
  • Qualifications: Extensive experience in contract catering and strong leadership skills required.
  • Other info: Enjoy career progression opportunities and a supportive, inclusive culture.

The predicted salary is between 36000 - 60000 £ per year.

Join our team! Are you a great leader of Catering Teams with a genuine passion for exemplary service? We have a new opportunity for an experienced and enthusiastic Operations Director to join our team, covering our sites predominantly throughout Scotland and North England. This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we’re one of the industry's largest and most innovative contract caterers.

What you’ll be doing...

  • Accountable for creating a culture of excellent customer experience within the community.
  • Accountable for ensuring legal and company compliance within the strategic area of responsibility.
  • Accountable for creating a platform for financial growth, exceeding financial targets.
  • Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, delivering a value-added service proposition which builds and sustains industry competitive advantage.
  • Oversee Operations Management function within area of responsibility.
  • Accountable for overseeing recruitment, support, training and development of the operations team in order to deliver an efficient, high quality, financially beneficial value proposition to the Company and senior client in line with Company processes.
  • Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound.
  • Developing centres of excellence within sites to be used as reference points is essential.

Due to this field-based role, you will be expected to travel to sites predominantly throughout Scotland and the North of England (company car provided).

What can you bring?

  • Extensive experience in contract catering, within a multi-site, senior management role.
  • Experience within the Business & Industry environment is desired.
  • A proven track record of successfully building and maintaining client relationships.
  • Ability to demonstrate experience in leading, inspiring, and motivating a large and diverse team.
  • An influential individual.
  • Confidence in numbers and P&L management.

Our way of saying thank you...

  • A competitive salary, 15% performance‑related bonus, plus a company car / allowance.
  • FREE On‑Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
  • Support Your Way of Life: Flexible Working – we offer full‑time & part‑time roles, with varying shift patterns across the business.
  • Hybrid Working Model – collaborate & innovate in the office three days a week while enjoying focused work‑from‑home days.
  • Holiday Allowance – relax & recharge with 33 days of holiday (including bank holidays).
  • Additional Holiday Purchase Option – customise your time off by purchasing extra holidays.
  • Family Leave – prioritise family commitments with flexible leave options.
  • Health care cover.
  • Paid Charity Leave – make a positive impact with two additional paid days for charity work.
  • Opportunities for career progression while developing a close‑knit community.
  • Access mental health support & comprehensive wellbeing benefits.
  • Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & cycle to work scheme.

Why it’s great to work for us...

Elior is a multi‑award‑winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

  • Workplaces & Office Space.
  • Sporting Venues & Stadiums.
  • Attraction & Heritage Sites.
  • Public Sector & Defence.
  • Health – Care & Hospitals.
  • Schools, Colleges & Universities.

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That’s why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality: Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain the best people from the widest possible talent pool we’re committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Interested? Click the ‘Apply for this role’ button at the top of this advert.

Operations Director in Aberdeen employer: Elior

Elior is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including free on-site lunches, flexible working arrangements, and a strong commitment to diversity and inclusion, Elior fosters an environment where every team member can thrive. Join us in Aberdeen and be part of a multi-award-winning team dedicated to delivering exemplary service across Scotland and North England.
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Contact Detail:

Elior Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director in Aberdeen

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for the Operations Director role.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience and how it relates to the job. Highlight your leadership skills and ability to drive financial growth, as these are key for the Operations Director position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Elior.

We think you need these skills to ace Operations Director in Aberdeen

Leadership Skills
Customer Experience Management
Legal Compliance
Financial Management
Client Relationship Management
Operations Management
Recruitment and Training
Sales Support
Multi-Site Management
Team Motivation
P&L Management
Strategic Planning
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in contract catering and any leadership roles you've held. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for exemplary service and how you can create a culture of excellent customer experience. Let us know why you're the perfect fit for our team.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've exceeded financial targets or built strong client relationships. We love seeing results!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Elior

✨Know Your Numbers

As an Operations Director, you'll need to be confident in P&L management. Brush up on your financial knowledge and be ready to discuss how you've successfully managed budgets and driven financial growth in previous roles.

✨Showcase Your Leadership Style

Prepare to talk about your experience in leading diverse teams. Think of specific examples where you inspired and motivated your team to achieve exceptional results, especially in a multi-site environment.

✨Client Relationship Mastery

Since building and maintaining client relationships is key, come armed with stories that highlight your success in exceeding client expectations. Be ready to discuss how you’ve added value to client partnerships in the past.

✨Catering Culture Fit

Understand Elior's commitment to exemplary service and inclusivity. Research their culture and values, and be prepared to explain how your personal values align with theirs, particularly in the context of enhancing customer experiences.

Operations Director in Aberdeen
Elior
Location: Aberdeen
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  • Operations Director in Aberdeen

    Aberdeen
    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    Elior

    1000+
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