At a Glance
- Tasks: Lead daily operations of a premium airport lounge and ensure exceptional guest experiences.
- Company: Elior, where great food makes workdays better.
- Benefits: Free meals, flexible hours, 28+ days holiday, and paid volunteering days.
- Other info: Opportunities for career growth and exclusive discounts on leisure and travel.
- Why this job: Join a dynamic team and make every guest's experience memorable.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Whitehouse Ln, Yeadon, Leeds LS19 7TU, UK
Job Description Posted Monday 1 June 2026 at 00:00 | Expires Wednesday 1 July 2026 at 23:59
Elior at work – Workdays Made Better with Great Food. A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing… As a Lounge Manager, you will lead the day-to-day operations of a premium airport lounge environment, ensuring an exceptional experience for every guest. You will be responsible for managing the team, maintaining service excellence, and driving high standards across all aspects of the lounge.
- Oversee the smooth and efficient operation of the lounge, ensuring a premium guest experience
- Lead, motivate, and support a team of lounge hosts and service staff
- Manage staffing, rotas, and performance to maintain operational efficiency
- Ensure all food, beverage, and service areas are consistently presented to a high standard
- Liaise with suppliers and partners to ensure stock levels and quality are maintained
- Monitor and respond to guest feedback, proactively resolving any issues
- Ensure compliance with Health & Safety, Food Hygiene, and company policies
- Drive continuous improvement in service delivery and team engagement
Working pattern: 5 days out of 7
What can you bring?
- Proven experience in a supervisory or management role in hospitality or premium service environments
- Strong leadership and people management skills
- Excellent communication, organisational, and problem-solving abilities
- Knowledge of food hygiene and safety regulations
- Flexibility to work varying shifts, including weekends, early mornings or evenings
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Lounge Manager in Yeadon employer: Elior Uk
Elior is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture in the heart of Leeds. As a Lounge Manager, you will enjoy benefits such as free meals, flexible working hours, generous holiday allowances, and opportunities for career development, all while leading a dedicated team in a premium airport lounge environment. With a focus on employee appreciation and support, Elior ensures that your workdays are not just productive but also fulfilling and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Manager in Yeadon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Elior tick and be ready to share how your experience aligns with their values. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice your pitch! Be ready to talk about your previous roles and how they’ve prepared you for the Lounge Manager position. Keep it concise and engaging – you want to leave them wanting to know more about you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Elior family!
We think you need these skills to ace Lounge Manager in Yeadon
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our mission of providing exceptional guest experiences in a premium environment.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Lounge Manager role. Highlight relevant experience in managing teams and delivering high standards, as this is key to what we’re looking for at Elior.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and achievements. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elior Uk
✨Know the Lounge Inside Out
Before your interview, make sure you research the lounge and its offerings. Familiarise yourself with the menu, services, and any unique features that set it apart. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Lounge Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards of service.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to tackle challenges in a hospitality setting. Be ready to discuss how you approached these situations, what solutions you implemented, and the outcomes. This will illustrate your critical thinking and adaptability.
✨Engage with Guest Experience
Since guest satisfaction is key, prepare to discuss how you would enhance the customer experience in the lounge. Share ideas on how to respond to feedback and improve service delivery, showing that you’re proactive about guest engagement.
