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- Tasks: Lead stadium bars and retail, ensuring an unforgettable matchday experience for fans.
- Company: Elior Stadia, a vibrant hospitality provider at Hibernian FC.
- Benefits: Free meals, flexible hours, 28+ days holiday, and career growth opportunities.
- Why this job: Join a passionate team and make a real impact in a historic football club.
- Qualifications: Experience in catering management and a passion for customer service.
- Other info: Diverse and inclusive workplace with support for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Elior Stadia – Bringing the Buzz to Matchdays & More. When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour. At Hibernian FC, the passion starts long before kick-off, in the kiosks, bars and retail spaces where thousands of supporters begin their matchday experience! This is an exciting opportunity for someone who loves football, thrives in fast-paced hospitality environments, and wants to make a real impact in the heart of a historic Scottish club!
What you’ll be doing…
- Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
- Leading, motivating and developing the team on matchdays and non-event days
- Overseeing stock management, ordering and merchandising to maximise sales
- Ensuring top-tier customer service and smooth, efficient operations
- Maintaining high standards of safety, compliance and food hygiene
- Working closely with the hospitality and events teams to deliver brilliant fan experiences
- Using performance data and insights to continuously improve operations
Working Pattern: 5 out of 7 days
What can you bring?
- Proven experience in a Catering management or supervisory role
- A confident, positive people leader with a passion for customer experience
- Experienced in hospitality, retail, bars, stadiums or event operations
- Strong in stock management, cash handling and compliance
- Calm under pressure, especially on busy matchdays
- Able to energise and support a team in a fast paced environment
If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we’d love to hear from you!
Brilliant Work Deserves Brilliant Perks!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Venue Bars and Retail Manager employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Bars and Retail Manager
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout of the stadium, the bars, and kiosks. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your passion for football and hospitality! In interviews, share your experiences that highlight your love for the game and how you’ve created memorable customer experiences in fast-paced environments.
✨Tip Number 4
Be ready to demonstrate your leadership skills! Prepare examples of how you've motivated teams in high-pressure situations. This is key for a Venue Bars and Retail Manager, so let us see your best stories!
We think you need these skills to ace Venue Bars and Retail Manager
Some tips for your application 🫡
Show Your Passion for Football: When you're writing your application, let your love for football shine through! Mention any experiences you've had in the sport or how it inspires you to create amazing matchday experiences.
Highlight Your Hospitality Experience: Make sure to showcase your background in hospitality and management. We want to see how your skills can help us deliver top-notch service at the stadium, so don’t hold back on those details!
Be Yourself: We’re all about being genuine, so don’t be afraid to let your personality come through in your application. Use the name you feel most comfortable with and show us who you really are!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to get your details and for you to stay updated on your application status!
How to prepare for a job interview at Elior Uk
✨Know Your Venue
Familiarise yourself with the stadium layout, kiosks, and bars. Understand the matchday flow and how each area contributes to the overall fan experience. This knowledge will show your passion for the role and help you answer questions about improving operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Discuss specific situations where you motivated staff or improved customer service. This will demonstrate your ability to energise a team on busy matchdays.
✨Emphasise Customer Experience
Be ready to talk about your approach to delivering exceptional customer service. Share stories that highlight your commitment to creating memorable experiences for fans, especially during peak times. This aligns perfectly with what Elior Stadia values.
✨Data-Driven Insights
Brush up on how to use performance data to enhance operations. Be prepared to discuss any past experiences where you used insights to improve stock management or sales. This shows you're proactive and focused on continuous improvement.
