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- Tasks: Lead the relaunch of a restaurant and manage catering for events at a historic site.
- Company: Elior is a top UK contract caterer, known for its inclusive culture and diverse operations.
- Benefits: Enjoy free lunches, flexible hours, 28+ days holiday, and career progression opportunities.
- Why this job: Make a real impact in a prestigious venue while developing your hospitality career.
- Qualifications: Experience in restaurant management and event operations, with strong leadership skills required.
- Other info: Join a multi-award-winning team committed to diversity and employee wellbeing.
The predicted salary is between 32000 - 48000 £ per year.
5 days over 7, evenings & weekends as required, 40 hours per week Full Time England, BS1 6TY £40000 per annum. This role sits within our Concessions division, catering for customers at visitor attractions. By continuously developing and keeping ahead of the competition through innovative catering and hospitality offers, our concessions sites aim to make every customer experience memorable. Away from the standard nine to five, these sites offer flexibility and opportunity for hospitality career growth.
Elior is proud to partner with one of the UK’s most iconic heritage sites, the SS Great Britain. We are looking for an experienced and passionate Operations Manager to oversee the relaunch of our on-site restaurant and drive the success of all catering and event operations.
About the Role
This is a unique and exciting opportunity for a dynamic Operations Manager with a strong background in both restaurant management and event operations. You will play a pivotal role in re-launching the restaurant, delivering memorable dining experiences for visitors, and managing a busy calendar of private events, corporate functions, and large-scale hospitality occasions.
Key Responsibilities
- Lead the re-launch of the restaurant, ensuring exceptional guest experiences and operational excellence from day one.
- Oversee all aspects of day-to-day restaurant operations, from front-of-house service to kitchen coordination and supplier relationships.
- Manage and deliver outstanding catering and hospitality services for a wide range of events at SS Great Britain, including weddings, conferences, and private functions.
- Drive recruitment, selection, and onboarding of a brand-new team ahead of the relaunch.
- Lead on staff training and development, building a motivated and skilled team who deliver consistent quality and service.
- Maintain rigorous health & safety, food hygiene, and compliance standards.
- Collaborate closely with the wider Elior team and SS Great Britain management to ensure seamless service delivery across all touchpoints.
- Work to financial targets, monitor budgets, and ensure profitability across all operations.
About You
We are looking for a proactive leader who is hands-on, highly organised, and commercially astute. You will have:
- Proven experience in restaurant management with strong operational and financial skills.
- A solid track record in event management and hospitality operations, ideally in a venue-based environment.
- Exceptional team leadership skills, with experience in recruitment and training.
- Strong planning, communication, and problem-solving skills.
- Flexibility to work evenings and weekends as required by the business.
Why Join Us?
Be part of an exciting new chapter for a prestigious venue. Lead a relaunch project from the ground up. Excellent career development opportunities with Elior. Competitive salary and benefits package.
This is an exciting new role for an ambitious operations professional ready to make a real impact — we’d love to hear from you.
Our way of saying thank you...
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space, Sporting Venues & Stadium, Attraction & Heritage Sites, Public Sector & Defence, Health, Care & Hospitals, Schools, Colleges & Universities.
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That’s why 87% of colleagues tell us how proud they are to work for us!
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed. If you need any support or adjustments during the application process, just let us know. We’re happy to help.
Site Operations Manager employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Operations Manager
✨Tip Number 1
Familiarise yourself with the SS Great Britain and its history. Understanding the venue will help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in event management or restaurant operations. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and events. Be ready to share specific examples of how you've successfully led a team or improved operations in past roles.
✨Tip Number 4
Showcase your flexibility and willingness to work evenings and weekends. Highlighting your availability will demonstrate your commitment to meeting the demands of the role.
We think you need these skills to ace Site Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in restaurant management and event operations. Use specific examples that demonstrate your leadership skills and ability to drive success in a hospitality environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience, particularly in managing teams and delivering exceptional guest experiences, and explain why you are excited about the opportunity at SS Great Britain.
Highlight Key Skills: In your application, emphasise your operational and financial skills, as well as your planning and problem-solving abilities. These are crucial for the Site Operations Manager role, so make sure they stand out.
Showcase Flexibility: Since the role requires working evenings and weekends, mention your flexibility and willingness to adapt to the needs of the business. This will demonstrate your commitment and readiness for the demands of the position.
How to prepare for a job interview at Elior Uk
✨Showcase Your Leadership Skills
As a Site Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in restaurant management and event operations. Highlight your experience in recruitment and training, as this will be crucial for building a new team.
✨Understand the Venue and Its Audience
Familiarise yourself with the SS Great Britain and its visitor demographics. Research the types of events typically held there and think about how you can enhance the guest experience. This knowledge will show your genuine interest in the role and help you propose innovative ideas during the interview.
✨Prepare for Operational Challenges
Be ready to discuss how you would handle day-to-day operational challenges, from managing kitchen coordination to ensuring compliance with health and safety standards. Think of specific scenarios you've faced in previous roles and how you overcame them, as this will demonstrate your problem-solving skills.
✨Align with Company Values
Elior values inclusivity and a positive work culture. During your interview, express your commitment to these values and how you would contribute to creating a supportive environment for your team. Share any experiences that reflect your dedication to diversity and employee wellbeing.
