At a Glance
- Tasks: Lead a vibrant restaurant team and create unforgettable dining experiences for our community.
- Company: Join Elior, where we prioritise connection and quality in every meal.
- Benefits: Enjoy free meals, generous holiday, paid volunteering days, and career growth opportunities.
- Other info: Flexible part-time hours with a supportive team environment.
- Why this job: Make a real difference in people's lives while honing your hospitality skills.
- Qualifications: Experience in hospitality or event management and a passion for service excellence.
The predicted salary is between 17.26 - 17.26 £ per hour.
The Bishops Ave, London, England, N2 0BE
£17.26 per hour
Elior – More than a meal, it's a community. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together.
Based onsite at our Bishops Avenue residence, we are seeking a Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability.
Working Pattern: 2 days out of 7 | 10:00am - 8:00pm | 20 hours per week
This position is eligible for a performance‑based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results.
Key Responsibilities:
- Champion a resident‑first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail.
- Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution.
- Anticipate client and guest needs, resolving issues discreetly and proactively.
- Gather client and guest feedback to continuously enhance the overall experience.
- Conduct site show rounds for prospective clients, families, and partners.
- Conduct menu tastings and work closely with clients to tailor events to their expectations.
- Identify and develop marketing and promotional opportunities to enhance event uptake and brand awareness.
- Maintain consistently high service standards aligned with brand and hospitality expectations.
- Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events.
- Oversee event setup, service flow, and breakdown to ensure flawless execution.
- Collaborate with culinary, sales, and event teams to deliver cohesive and timely service.
- Ensure menus, service styles, and event details align with client expectations and brand standards.
What can you bring?
- Passion for service excellence and people.
- Proven experience as an Event Manager or in a senior hospitality/events role.
- Strong project management skills with the ability to manage multiple events simultaneously.
- Knowledge of KPIs and marketing techniques relevant to event and hospitality management.
- Outstanding communication, presentation, and negotiation skills.
- A strong customer service ethos with a genuine passion for creating memorable experiences.
- A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential).
The ideal candidate is a hands‑on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience.
Perks and Benefits:
- Free, tasty meals – enjoy nutritious food on us while you work.
- 28 days of holiday, increasing to 31 days after two years.
- Paid volunteering days for causes you care about.
- Career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and travel.
Part-Time Restaurant Manager employer: Elior Uk
Elior is an exceptional employer that prioritises a resident-first culture, fostering a warm and professional environment where the over-55 community can thrive. With a commitment to employee growth through career development opportunities, generous holiday allowances, and a focus on work-life balance, Elior ensures that every team member feels valued and empowered. Located in the vibrant Bishops Avenue, London, this role offers the unique advantage of being part of a community-centric organisation that truly cares about creating meaningful experiences for both staff and guests.
