At a Glance
- Tasks: Lead a dynamic team to enhance customer experience and drive financial growth in education catering.
- Company: Join Elior, a people-first business with a mission to enrich lives every day.
- Benefits: Enjoy free meals, flexible working, generous holiday allowance, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we celebrate every voice.
- Why this job: Make a real impact in a thriving community while being part of a supportive team.
- Qualifications: Extensive experience in contract catering and proven leadership skills.
The predicted salary is between 60000 - 80000 € per year.
We’re looking for a commercially sharp, people-focused Operations Director to take ownership of a thriving portfolio across the Midlands within our Education division. We are seeking candidates located within the Nottingham, Sheffield, Birmingham, Coventry and Stoke locations. This is a high-impact role for a seasoned Operations Manager ready to step up, or an established Operations Director who knows exactly how to drive performance in education contract catering.
Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children’s Barred List, and two suitable references.
Your key responsibilities as the Operations Director will consist of:
- Accountable for creating a culture of excellent customer experience within their community
- Accountable for ensuring legal and company compliance within strategic area of responsibility
- Accountable for creating a platform for financial growth, exceeding financial targets
- Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
- Oversee Operations Management function within area of responsibility
- Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
- Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound
- Developing centre of excellences within sites to be used as reference points is essential
Working Pattern: Monday to Friday | 37.5 hours per week
What can you bring?
The experience and knowledge we are looking for from the future Operations Director include:
- Extensive experience in contract catering, within a multi-site, senior management role
- Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
- Proven experience of working closely and successfully with clients
- Confidence in numbers and P&L management
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
- Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Drive in Style – Enjoy a company car or car allowance
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Operations Director in Nottingham employer: Elior Uk
Elior is an exceptional employer that prioritises a people-first culture, offering a supportive environment where employees are valued and encouraged to grow. With generous benefits such as flexible working hours, a substantial holiday allowance, and opportunities for career development, Elior ensures that its team members feel appreciated and empowered. Located in the vibrant Midlands, this role as Operations Director not only allows you to make a significant impact in the education sector but also to be part of a diverse community dedicated to enriching lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those in contract catering. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Elior is all about people-first, so think about how you can showcase your people-focused leadership style during the interview.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to hiring managers or HR at Elior. Express your interest in the Operations Director role and share how your experience aligns with their needs.
✨Tip Number 4
Use our website to apply! It’s the best way to ensure your application gets noticed. Plus, you can tailor your submission to highlight your experience in driving performance and building client relationships.
We think you need these skills to ace Operations Director in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Director role. Highlight your experience in contract catering and how you've driven performance in similar positions. We want to see how you can bring your unique skills to our team!
Showcase Your People Skills:As a people-focused role, it’s crucial to demonstrate your ability to lead and inspire a diverse team. Share specific examples of how you've motivated teams in the past and built strong relationships with clients. We love seeing those personal touches!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Elior Uk
✨Know Your Numbers
As an Operations Director, you'll need to be confident in your understanding of P&L management. Brush up on financial metrics relevant to the education contract catering sector. Be prepared to discuss how you've driven financial growth in previous roles.
✨Showcase Your People Skills
This role is all about leading and inspiring a diverse team. Think of examples where you've successfully motivated your team or improved their performance. Highlight your experience in recruitment and training, as these will be key topics during the interview.
✨Understand Client Relationships
Elior values strong external relationships with clients. Prepare to share specific instances where you've exceeded client expectations or delivered a value-added service. This will demonstrate your ability to build and maintain those crucial partnerships.
✨Cultural Fit Matters
Elior prides itself on being a people-first business. Research their culture and values, and think about how your own values align. Be ready to discuss how you can contribute to creating a positive customer experience and a supportive work environment.