At a Glance
- Tasks: Lead and inspire teams across multiple sites in the education sector.
- Company: Join a dynamic company focused on delivering exceptional food and service.
- Benefits: Enjoy free meals, flexible working, generous holidays, and paid volunteering days.
- Other info: Great opportunities for career growth and development.
- Why this job: Make a real impact by shaping performance and enhancing customer experiences.
- Qualifications: Experience in managing teams and budgets in a catering environment.
We’re hiring for an experienced Operations Manager to join our Education division, overseeing a high-performing portfolio across Manchester and the surrounding areas. This is a fantastic opportunity for someone who thrives on variety, enjoys building strong teams, and is passionate about delivering great food and service in an education setting. You’ll play a key role in shaping performance across multiple sites by supporting, coaching and empowering your teams to consistently deliver high standards for our clients and customers.
What you’ll be doing…
- Leading, motivating and developing Site Managers and their teams across multiple locations
- Taking full ownership of financial performance, managing budgets and identifying opportunities for growth
- Building strong, trusted relationships with clients, ensuring we consistently deliver on expectations and retain business
- Driving high standards across service, food quality and customer experience
- Supporting recruitment, onboarding, training and ongoing development of Site Managers
- Ensuring effective communication across your sites, creating engaged and aligned teams
- Producing clear management reporting and using insight to drive decision-making
- Leading the mobilisation and demobilisation of contracts, working closely with central support teams
- Encouraging innovation, including fresh thinking around menu development and service delivery
Working Pattern: Monday to Friday | Field-based role with regular travel across your region
What can you bring?
- Proven experience managing multiple sites and teams within a contract catering environment
- A genuine passion for customer service excellence and delivering high-quality experiences
- Confident communicator, able to build strong relationships with clients and stakeholders
- A natural leader who can inspire, coach and develop teams across dispersed locations
- Strong financial awareness with experience managing budgets and driving performance
- Well-organised, with the ability to balance competing priorities across a large geographical area
- Experience within education contract catering is highly desirable
Brilliant Work Deserves Brilliant Perks!
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
- Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Drive in Style – Enjoy a company car or car allowance.
Operations Manager in Manchester employer: Elior Uk
Join our dynamic Education division as an Operations Manager in Manchester, where you'll lead a passionate team dedicated to delivering exceptional food and service. We pride ourselves on a supportive work culture that values innovation and personal growth, offering flexible working arrangements, generous holiday allowances, and opportunities for career development. With a focus on employee well-being and community engagement, we ensure that your contributions are recognised and rewarded, making this an ideal place for those seeking meaningful and fulfilling employment.
