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- Tasks: Lead a team to create unforgettable dining experiences for our vibrant community.
- Company: Join Elior, where we prioritise people and exceptional service.
- Benefits: Enjoy free meals, generous holiday, and career growth opportunities.
- Why this job: Make a real impact in a luxury setting while enhancing guest experiences.
- Qualifications: Experience in hospitality and a passion for service excellence.
- Other info: Diverse and inclusive workplace with a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Elior – More Than a Meal, It's a Community. At Elior, dining is about more than exceptional food. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together.
Our client, Riverstone Living – Bishops Avenue combines luxury apartments with the services of a private members' club and a boutique hotel. Designed for people over 65, it supports an active, independent lifestyle while offering reassurance through service, security, and wellbeing support.
The Role – Restaurant Manager. Based onsite at our Bishops Avenue residence, we are seeking a Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability.
Working Pattern: 5 days out of 7 | 10:00am - 8:00pm | 50 hours per week. This position is eligible for a performance-based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Bonus eligibility and structure may vary by year and are subject to the terms of the company's bonus program in effect at the time of payout.
Key Responsibilities
- Champion a resident-first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail.
- Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution.
- Anticipate client and guest needs, resolving issues discreetly and proactively.
- Gather client and guest feedback to continuously enhance the overall experience.
- Conducting site show rounds for prospective clients, families, and partners.
- Conducting menu tastings and working closely with clients to tailor events to their expectations.
- Identifying and developing marketing and promotional opportunities to enhance event uptake and brand awareness.
- Maintain consistently high service standards aligned with brand and hospitality expectations.
- Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events.
- Oversee event setup, service flow, and breakdown to ensure flawless execution.
- Collaborate with culinary, sales, and event teams to deliver cohesive and timely service.
- Ensure menus, service styles, and event details align with client expectations and brand standards.
What can you bring?
- Passion for service excellence and people.
- Proven experience as an Event Manager or in a senior hospitality/events role.
- Strong project management skills with the ability to manage multiple events simultaneously.
- Knowledge of KPIs and marketing techniques relevant to event and hospitality management.
- Outstanding communication, presentation, and negotiation skills.
- A strong customer service ethos with a genuine passion for creating memorable experiences.
- A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential).
The ideal candidate is a hands-on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience. If you are passionate about hospitality, thrive on delivering exceptional events, and want to make a meaningful impact in a luxury setting, we would love to hear from you.
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit 'Apply Now' and let’s chat!
Restaurant Manager in London employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research Elior and Riverstone Living thoroughly, so you can speak confidently about their values and how you can contribute to their mission of creating meaningful dining experiences for the over-55 community.
✨Tip Number 3
Show off your passion for service excellence! During interviews, share specific examples of how you've gone above and beyond to create memorable experiences for guests. This will demonstrate that you truly understand the importance of a resident-first culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the lives of the residents.
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your enthusiasm.
Tailor Your Application: Make sure to customise your application to fit the Restaurant Manager role. Highlight your experience in event management and customer service, and connect your skills to the specific responsibilities mentioned in the job description. This shows us you’ve done your homework!
Be Professional Yet Personable: While we love a friendly tone, remember to keep it professional too. Use clear language and structure your application well. A neat presentation reflects your attention to detail, which is super important in our line of work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just hit 'Apply Now' and follow the prompts!
How to prepare for a job interview at Elior Uk
✨Know the Company Culture
Before your interview, take some time to understand Elior's mission and values. They focus on creating a welcoming community for the over-55s, so think about how your experience aligns with this ethos. Be ready to share examples of how you've fostered a positive environment in previous roles.
✨Showcase Your Event Management Skills
As a Restaurant Manager, you'll need strong project management skills. Prepare specific examples of events you've managed, highlighting your ability to juggle multiple tasks while maintaining high service standards. This will demonstrate your capability to handle the responsibilities of the role.
✨Anticipate Guest Needs
Elior values a resident-first culture, so be prepared to discuss how you anticipate and respond to guest needs. Think of instances where you've gone above and beyond to ensure a memorable experience for clients or guests, and be ready to share these stories.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers. Ask them about their experiences at Elior and how they embody the company's values. This shows your genuine interest in the role and helps build rapport, making you a memorable candidate.
