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- Tasks: Manage events, lead teams, and ensure exceptional service at various venues.
- Company: Elior, a people-first business dedicated to enriching lives with great food.
- Benefits: Free meals, flexible hours, 28+ days holiday, and career development opportunities.
- Why this job: Join a vibrant team and create memorable experiences while having fun!
- Qualifications: Experience in event management and a passion for customer service.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 36000 - 60000 £ per year.
Elior at work – Workdays Made Better with Great Food. A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing… As an Events Operations Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients. You will work between Paisley Town Hall and Kilmardinny House being the operational manager in absence of the GM. As our events operations manager we are looking for someone who is equally comfortable on the floor doing a wedding, running a funeral or a busy bar before a comedy show who can also transition to doing a sales show round to secure future business.
- Motivating and managing all FOH team, including the events and bar teams.
- Delivering outstanding events and having fun while doing it.
- Controlling and managing a budget creating a platform for financial growth.
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence.
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.
- Delivering high quality events from conception, sales through to seamless execution.
- Communicating to all guests in a timely manner via email, telephone and via events meetings.
- Following our sales pipeline and sales process to deliver targeted sales.
Working Pattern: 5 days from 7 according to event requirements. 40 hours per week across 2 venues - overtime paid.
What can you bring?
- Proven experience of successfully managing an events team.
- Experience in weddings, funerals and conference and banqueting.
- Genuine interest in customer service excellence.
- A strong team player, highly confident and positive.
- Self-motivated and innovative.
- Previous experience within management, events execution and sales.
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here: We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You! At Elior, Diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit ‘Apply Now’ and let’s chat!
Events Operations Manager in London employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operations Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elior's social media and website. Understanding their vibe will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the more confident you'll come across.
✨Tip Number 3
Show off your personality! Elior values a positive attitude and team spirit, so don’t be afraid to let your enthusiasm shine through during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest and keeping you top of mind for the hiring team.
We think you need these skills to ace Events Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events shine through! Share specific experiences that highlight your love for managing diverse events, whether it's weddings, funerals, or corporate gatherings. We want to see how you bring energy and creativity to the table!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in managing teams and delivering high-quality service. We appreciate when candidates connect their skills directly to what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We love a well-organised application that makes it easy for us to see your qualifications and fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Elior Uk
✨Know Your Events Inside Out
Familiarise yourself with the types of events Elior manages, from weddings to corporate functions. Be ready to discuss your past experiences in similar settings and how you can bring that expertise to the table.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully motivated and managed teams in high-pressure environments. Highlight your approach to training and supporting colleagues, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Elior values outstanding customer service, so be prepared to share specific instances where you've gone above and beyond for clients. This will show your genuine interest in creating memorable experiences.
✨Be Ready to Discuss Financial Acumen
Since you'll be managing budgets, brush up on your financial management skills. Be prepared to talk about how you've controlled costs and contributed to financial growth in previous roles.
