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- Tasks: Oversee daily operations, ensuring excellent customer service and supporting your team.
- Company: Join Elior, a people-first business serving diverse workplaces across the UK.
- Benefits: Enjoy free meals, flexible working hours, 28 days holiday, and career development opportunities.
- Why this job: Make a real impact in a supportive environment where your voice is valued.
- Qualifications: Previous supervisory experience and strong leadership skills are essential.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 30000 - 42000 £ per year.
5 out of 7 days | 4:45am - 13:30pm | 40 Hours per week
England, TW6 3XA
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
What you’ll be doing…
- Oversee and manage day-to-day operations during your shift
- Support, motivate, and supervise team members to ensure high service standards
- Handle customer queries, feedback, and complaints professionally and promptly
- Ensure health & safety, cleanliness, and compliance standards are consistently met
- Coordinate staff breaks and shift changes, ensuring adequate coverage at all times
- Monitor stock levels and assist with inventory management as needed
- Complete daily reports, logs, and handovers to senior management
- Respond to emergencies or incidents and escalate when necessary
What can you bring?
- Previous experience in a supervisory or management role, ideally in a customer-facing environment
- Strong leadership and people management skills
- Excellent communication and problem-solving abilities
- Ability to remain calm under pressure and handle challenging situations
- Solid understanding of health & safety and compliance procedures
- Highly organised with good attention to detail
- Flexible, approachable, and committed to delivering outstanding service
Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Duty Manager in London employer: Elior Uk
Contact Detail:
Elior Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elior's social media and website. Understanding their values and mission will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Duty Manager role, especially your leadership skills.
✨Tip Number 3
Dress the part! Make sure you look professional and feel confident. A smart appearance can make a great first impression, showing that you take the opportunity seriously and are ready to represent Elior well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Duty Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elior Uk
✨Know the Company
Before your interview, take some time to research Elior and their mission. Understand their focus on providing great food and service in various environments. This will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated staff and maintained high service standards, as this will resonate well with the interviewers.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you turned a negative experience into a positive one. Demonstrating your problem-solving skills and ability to stay calm under pressure will be key to impressing the interviewers.
✨Understand Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the catering industry. Be ready to discuss how you ensure compliance and maintain cleanliness in a busy environment. This knowledge will show that you take the role seriously and are prepared to uphold the company's standards.
